Business Details
About
Mexican Restaurant
Chipotle Forest Hills Queens is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
960 reviews
5 stars
378
4 stars
233
3 stars
102
2 stars
46
1 star
201
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables and a generally unclean environment.
Portion Sizes
Many reviews highlighted consistently small portion sizes, with customers feeling shortchanged on their meals.
Customer Service
Numerous complaints about rude and unhelpful staff, with some customers experiencing poor service and lack of accountability from management.
Food Quality
Several customers noted issues with food quality, including underseasoned ingredients and missing items in orders.
Inconsistency
Customers reported inconsistent experiences, with some receiving good service and food while others faced significant issues.
- KRKenneth Ross5 days ago5.0Food was really good. For a few years, I stopped going to this location because the food was either too salty or the rice was hard. Were glad to have given this place another try and this time, the rice, portion, and meats were great.
- CCclaudia cardonaNov 3, 20253.0It is dirty!! Rest of food on top of the table. Almost impossible to find a clean one. Staff just pass by !!!
- MPMatthew ParejaOct 28, 20254.0Today was my first time at chipotle. Today was my first time trying chipotle. I just want to commend Catherine for the great customer service and her patience walking me through the process. It’s rare To go out and receive awesome customer service anymore. I appreciate the hospitality. 10.28.25 11:35 am
- JJJessicaOct 18, 20251.0Smallll portions also not consistent from one customer to next. Also out of a lot
- JYJoe YINSep 6, 20255.0I had two separate orders — one on the Chipotle app (pickup at 7:00 PM) and one through Uber Eats (pickup window 7:15–7:45 PM). When I arrived at 7:00, my Chipotle app order was ready, but the Uber Eats order didn’t show up in the store system yet. Nayeli kindly checked my order on the Uber Eats app and explained the situation to me. When I came back around 7:14, she was already making the order for me. I really appreciated her hospitality, patience, and friendliness in handling the situation and making sure everything went smoothly. That’s why I want to give Nayeli five stars!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Forest Hills Queens?
Chipotle Mexican Grill in Forest Hills Queens is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Forest Hills Queens?
It is located at 7030 Austin St, next to Verizon, in Forest Hills, Queens, NY 11375.
Does this Chipotle location offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I place an online order for Chipotle's food?
You can order online using the Chipotle app or via their website at https://order.chipotle.com/.
What kind of food does Chipotle Mexican Grill serve?
Chipotle offers fast-casual Mexican-inspired food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Are there any nearby dining options next to Chipotle that I can visit?
Yes, nearby dining options include Johnny Rockets, Martha's Country Bakery, Ariana Pizza & Pasta Cafe, Oba Grill, and Häagen-Dazs ice cream shop.
What nearby stores can I visit for electronics or mobile phones when at Chipotle?
The Verizon store is located next to Chipotle Mexican Grill, offering mobile phone and telecommunications services.
Are there any fitness or wellness centers near Chipotle in Forest Hills?
Yes, nearby wellness options include MJ Pilates & Wellness, Lucille Roberts gym, and NXT Sports Nutrition.
Does Chipotle Mexican Grill support sustainable and responsible food sourcing?
Yes, Chipotle follows "Food with Integrity" principles focusing on responsibly sourced ingredients from humane and sustainable farms.
What payment methods and additional services does this Chipotle location offer?
This location accepts credit cards and offers services like catering, gift cards, online orders, and various delivery options.