Chip City

4.5
333 reviews
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Business Details

72-34 Austin St., Forest Hills, NY
11375, United States
(718) 487-3166
https://chipcitycookies.com/
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About

Dessert ShopBakery
Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.

Location

Chip City
72-34 Austin St., Forest Hills, NY
11375, United States

Hours

Reviews

4.5
333 reviews
5 stars
260
4 stars
34
3 stars
13
2 stars
7
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting their helpfulness and professionalism.

Cookie Quality

The cookies are frequently described as delicious, fresh, and of high quality, with several customers noting their large size and variety.

Cleanliness

The establishment is often noted for being clean and well-maintained, contributing to a pleasant customer experience.

Mixed Experiences

Some customers reported issues with undercooked cookies and poor customer service, indicating inconsistency in product quality and service.

Pricing Concerns

Several reviews mentioned that the cookies are perceived as overpriced, with some customers expressing dissatisfaction with the value for money.
  • DA
    Dalwar Ahmed
    Nov 13, 2025
    1.0
    I ordered some cookies. It was look good. But the test wasn't delicious and well cooked.
  • MM
    md faisal mia
    Nov 13, 2025
    1.0
    Unhealthy cookies, After having some cookies from this store, I was very sick. May be, the employees don't maintain the hygiene.
  • DC
    Diana Castillo
    Nov 11, 2025
    5.0
    I am so glad we have a Chip City in Forest hills Queens. Yummy 🍪
  • RB
    Rob Burgos
    Nov 11, 2025
    4.0
    Honestly, if you've heard any hype about this place, believe it. Not only are the staff amazing (yes, all of the staff!) not only are you greeted with warm welcomes but you're immediately greeted with the warm smell of the delicious cookies on hand. We've compared the lineup of cookies to 'other' cookie shops and they don't stand up to Chip City. Our favorites have been the Confetti and Triple Chocolate. My personal fave was the Rainbow cookie so grab when it makes an appearance. And yes, you can check on their site for the week's lineup and plan accordingly. I also want to mention that there is a rewards points system in play of you choose to share your number (they promised me it was only used for points and they don't sell your number- I haven't received any unsolicited texts since signing up). The quickest way to rack up points of buying the Box Sets (3 or 6). Enjoy!
  • RR
    Ronish
    Oct 28, 2025
    5.0
    Saleena was professional, attentive, and helpful. She was willing to answer questions about the products, even though she was quite busy handling many things at once by herself. Would go back to this location only because of the pleasant experience with Saleena.
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Frequently Asked Questions About Chip City

What are Chip City's store hours?

Chip City is open daily from 11:00 AM to midnight.

Where is Chip City located?

Chip City is located at 72-34 Austin St., Forest Hills, NY 11375, USA.