on 3/5/26, this wendy’s refused service to a blind customer as the blind customer could not use the inaccessible ordering kiosk. one of the employees shouted “we are understaffed and have the right to refuse service. go somewhere else” when the customer asked for help. i am extremely disappointed that this location is so disability unfriendly and that this location is so understaffed as to cause this.
I have never had such a visceral reaction to poorly prepared food. The “crispy” chicken sandwich and fries were cold and soggy and the quality of the chicken was like the entire cut as just tendon. Seriously made me sick and couldn’t finish it, plus it costs more than normal bc this is an airport of course… spend your hard earned money elsewhere.
JB
Jason Bowen
Feb 24, 2026
Not sure how the food is. They have two self order kiosks. One was broken and there was a couple taking a while on the other I went to the counter to order and was told I had to use the kiosk. I explained what was going on, but the man behind the counter clearly wasn't paying attention and just said "You have to use the kiosk." and pointed in their direction. It wasn't busy and my order is quite short.
Definitely never attempting this location again. I'm a bit petty and if there are any other franchise owned by the same person who owns this one, I will be avoiding them as well and encouraging friends and family to do the same.
I rarely write one star reviews, but I have to put this out there. I am a flight attendant who was passing through on a commute home after working a 13 hour flight back to the US. I drove to Laguardia to fly home. I stopped by this Wendys location for a quick bite before going to my gate. Something small. Tenders and fries. Nothing remarkable but it was quick and easy. Two hours later in the plane ride home, I was vomiting non stop. I am writing this a day later, my body completely sore and bloated from the violent vomiting my body put itself through in that plane ride.
It was the most embarrassing and exhausting flight experience ever (and I fly for a living), and I know it was from those spoiled tenders. I had chills, constant nausea, and constant trips to the lavatory. Please, if someone at the Wendys location is reading this: Watch your food safety practices. Imagine you are innocently passing by and having a quick fast food meal before going home or to work, and you get violently sick. I hope I was not the only one affected.
DN
Deshawn Nutty
Jan 11, 2026
This Wendy’s might been the worst EVER! The food was ok but the trashy place was very disgusting and disappointing. I saw two workers making out in the hallway secretly, at least I think so. Terrible Wendy’s.