Wendy's

2.3
137 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
Laguardia Airport - Terminal B, Flushing, NY
11371, United States

Hours

Reviews

2.3
137 reviews
5 stars
32
4 stars
11
3 stars
3
2 stars
7
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor communication and lack of assistance.

Food Quality

Several customers reported receiving cold, poorly prepared, or incorrect food items, with some even experiencing food safety issues.

Order Management

Many customers experienced issues with order accuracy and delays, including lost orders and long wait times.

Management Issues

Reviews indicated a lack of effective management, with complaints about the manager's attitude and overall disorganization at the location.

Positive Experiences

Despite the negative feedback, some customers reported positive interactions with specific staff members and satisfactory food experiences.
  • DN
    Deshawn Nutty
    1 day ago
    1.0
    This Wendy’s might been the worst EVER! The food was ok but the trashy place was very disgusting and disappointing. I saw two workers making out in the hallway secretly, at least I think so. Terrible Wendy’s.
  • AM
    Ava Marie
    5 days ago
    1.0
    The service was great, but they did give me food poisoning :(
  • NY
    Naelsy Young
    Dec 15, 2025
    1.0
    To even give a star is criminal. Disappointing experience at this Wendy’s location. I ordered through the self-service kiosk and paid with Apple Cash. After ordering, I was told that items I paid for (a baked potato and chili) were unavailable. Without speaking to me first, the staff substituted different items. When I went back to ask about it, I was told that what they substituted (a large fry and an additional burger) would have cost more if ordered, implying that I was receiving greater value. However, what I actually received did not add up to a nearly $28 total. The portion and quality of the food did not match that price point at all — especially considering the food was cold, I was not given a receipt, and despite ordering a meal, I was not offered a refill. Airport pricing is expected, but clear communication and transparency still matter. This experience felt disorganized and left me feeling uncertain about what I was charged for versus what I received. manager on duty a lady names “Consuelo”.
  • JL
    Joe Li
    Dec 8, 2025
    5.0
    This location is going on my favorites list. I had an issue with the Wendy's app and the workers here were very quick and nice about my issue. The manager was super friendly and helpful. Very good and happy experience. Would recommend.
  • TM
    Tyler McEachern
    Nov 5, 2025
    1.0
    If you want some teenage kid or young adult to give you crap attitude, this is the place at la guardia!

Frequently Asked Questions About Wendy's

Is Laguardia Airport Terminal Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's located in LaGuardia Airport Terminal B open?

Yes, Wendy's at LaGuardia Airport Terminal B is open and committed to serving quality food every day.