Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor communication and lack of assistance.
Food Quality
Several customers reported receiving cold, poorly prepared, or incorrect food items, with some even experiencing food safety issues.
Order Management
Many customers experienced issues with order accuracy and delays, including lost orders and long wait times.
Management Issues
Reviews indicated a lack of effective management, with complaints about the manager's attitude and overall disorganization at the location.
Positive Experiences
Despite the negative feedback, some customers reported positive interactions with specific staff members and satisfactory food experiences.
DN
Deshawn Nutty
1 day ago
1.0
This Wendy’s might been the worst EVER! The food was ok but the trashy place was very disgusting and disappointing. I saw two workers making out in the hallway secretly, at least I think so. Terrible Wendy’s.
AM
Ava Marie
5 days ago
1.0
The service was great, but they did give me food poisoning :(
NY
Naelsy Young
Dec 15, 2025
1.0
To even give a star is criminal. Disappointing experience at this Wendy’s location.
I ordered through the self-service kiosk and paid with Apple Cash. After ordering, I was told that items I paid for (a baked potato and chili) were unavailable. Without speaking to me first, the staff substituted different items. When I went back to ask about it, I was told that what they substituted (a large fry and an additional burger) would have cost more if ordered, implying that I was receiving greater value.
However, what I actually received did not add up to a nearly $28 total. The portion and quality of the food did not match that price point at all — especially considering the food was cold, I was not given a receipt, and despite ordering a meal, I was not offered a refill.
Airport pricing is expected, but clear communication and transparency still matter. This experience felt disorganized and left me feeling uncertain about what I was charged for versus what I received.
manager on duty a lady names “Consuelo”.
JL
Joe Li
Dec 8, 2025
5.0
This location is going on my favorites list. I had an issue with the Wendy's app and the workers here were very quick and nice about my issue. The manager was super friendly and helpful. Very good and happy experience. Would recommend.
TM
Tyler McEachern
Nov 5, 2025
1.0
If you want some teenage kid or young adult to give you crap attitude, this is the place at la guardia!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's located in LaGuardia Airport Terminal B open?
Yes, Wendy's at LaGuardia Airport Terminal B is open and committed to serving quality food every day.
What are the operating hours for Wendy's at LaGuardia Airport Terminal B?
Wendy's is open daily from 4:30 AM to 9:00 PM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at LaGuardia Airport Terminal B serves breakfast with a selection of combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery from Wendy's near me?
Delivery availability can be checked by entering your address on the Wendy's app or at order.wendys.com in the 'Get It Delivered' search field.
What payment options are accepted at Wendy's in LaGuardia Airport Terminal B?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact Wendy's at LaGuardia Airport Terminal B for questions or feedback?
You can reach Wendy's Customer Care via live chat on their contact page, call 888-624-8140, or directly call the location at (646) 633-4507.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant nutrition posters.
Are there other dining options near Wendy's at LaGuardia Airport Terminal B?
Yes, near Wendy's you can visit Villa Italian Kitchen, Tony + Benny’s pizza restaurants, Talde Noodle Bar for Asian fusion, and JetRock Bar and Grill for American cuisine.
How can nearby transit and airport facilities help me reach Wendy's at LaGuardia Airport Terminal B?
Wendy's is located within Terminal B at LaGuardia Airport, near the Welcome Center and Central Terminal B Concourse C, making it accessible for travelers and easy to find within the airport.
Are there nearby places for a quick coffee or dessert after visiting Wendy's?
Yes, Dunkin Donuts and Baskin-Robbins are nearby for coffee, donuts, and ice cream, perfect for a quick treat after your meal at Wendy's.