Wendy's

4.0
1287 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
72-32 Broadway, Flushing, NY
11372, United States

Hours

Reviews

4.0
1,287 reviews
5 stars
632
4 stars
320
3 stars
158
2 stars
50
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some report friendly and efficient staff, others mention rudeness and poor customer service.

Order Accuracy

Many customers have reported issues with missing items or incorrect orders, indicating a need for better attention to detail.

Food Quality

Feedback on food quality is inconsistent, with some praising the freshness and taste, while others complain about cold or poorly prepared items.

Cleanliness

The location is generally noted for being clean, although some customers have reported issues with the dining atmosphere.

Pricing and Value

Customers express concerns about pricing, particularly regarding charges for sauces and the perceived value of menu items.
  • FP
    Fehaj Pabal
    Dec 18, 2025
    2.0
    My biggest problem with this Wendy’s is how they’re being more cheap. I ordered 2 Dave singles sandwiches and fries. I asked for some sauce and they charged 50 cents for it? There wasn’t even free ketchup. They also had removed all their in-store deals like biggie bags, you can only order it through the app.
  • ML
    Michael Liang
    Nov 25, 2025
    3.0
    More than one time they were not prepared any supplies. Ie: barbercu sauce, coffee, they did not do anything about it, either ordering supply, and pre coffee, etc.
  • MH
    Mike Huang
    Nov 13, 2025
    4.0
    Service is pretty fast.
  • WW
    WellknownTone
    Nov 3, 2025
    4.0
    Too many homeless people
  • JJ
    Jo Jolie
    Nov 2, 2025
    5.0
    This Wendy's location is one of my favorites to visit. The service is quick and efficient, even on really busy days, the most I have waited is 15 minutes, but usually they are quick. The location is clean and the service is great. I have visited many times, and the employees are always friendly and respectful. Yesterday, on Saturday November 1st, I had one of my best encounters with the employees. One of the employees helped me pack my 4 drinks. I asked if I can get a tape over the cup lids and the employee was more than happy to fulfill the request. The employee was very friendly and he even gave me an extra bag to make sure my order was good to go. Another employee at this location helped me pack my order in my personal to go bag even though he did not have to do that. I did not ask, he volunteered. The employees here are very friendly and helpful. 5 stars in my book.

Frequently Asked Questions About Wendy's

Is Jackson Heights Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Jackson Heights Wendy's location currently open?

Yes, the Jackson Heights Wendy's location is open and committed to serving the best quality food every day.