Dunkin'

3.3
242 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Flushing, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3402 Union St, Flushing, NY
11354, United States

Hours

Reviews

3.3
242 reviews
5 stars
85
4 stars
45
3 stars
37
2 stars
14
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and disrespectful behavior from staff, with many customers feeling mistreated and ignored.

Order Accuracy

A significant number of customers reported issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, including improper food handling and visible pests, raising concerns about hygiene.

Speed of Service

Customers frequently noted slow service and long wait times, often exacerbated by understaffing.

Mixed Experiences

While some customers praised friendly staff and quick service on certain days, these positive experiences were overshadowed by the overall negative feedback.
  • AA
    Alice
    Nov 16, 2025
    1.0
    I ordered a box of Joe and a 50 count of munchkins. I asked for extra cups and the worker said I already gave 10. I said we use the coffee for more than 10 people. He asked how many more I would like and I said 5 and he said that was too many and I was like okay 3. He would only give me 2. Then I noticed I didn't get any milk to go with the coffee, he said he gave me creamer (though last time I was there I was given a cup of milk without even asking). Then I also noticed there were no stirrers so I asked for some and he gave me straws... He also gave no napkins. If I'm paying $50, these items should be a given and there shouldn't be so much push back....
  • MS
    Micah Somoza
    Sep 29, 2025
    1.0
    This may have been the absolute worst dunkin experience I have ever had in my entire life!! I came from work expecting to have a smooth experience but I was met with rude and disrespectful employees and the food was carelessly prepared. I walked into the establishment as per usual and immediately I noticed the cashier was in a bad mood. I don't expect to be greeted with a smiley face or welcoming attitude but this woman was a whole different story. She began yelling at numerous teenager when they were clearly not causing a disturbance. The woman was especially targeting the darker skinned students, treating them with such a condescending attitude. Overall, I don't reccomend anyone to go to this dunkin unless you want to be met with such a pathetic cashier.
  • MH
    Marwa Hassan
    Sep 6, 2025
    1.0
    Google says they close at 7 but I went in at 6:18 and the door was open but he told me to leave because they are closed. This isn’t the first time they closed before 7. I even told him Google says they close at 7 but he ignored me.
  • MM
    Mandy
    Aug 3, 2025
    1.0
    The worst coffee ever!! Order some kind of coffee and ingredients but always different taste.
  • JZ
    Jack Zhao
    Jul 31, 2025
    1.0
    I clearly ask for a medium size brown sugar 2x express shots w. Extra oat milk. She added Ice cubes & fill up ***half of the regular coffee& then + 1 shot expresso. W. little bit of oat milk! omg! It’s not the first time. I gave changes . This time I had enough. I was watching her doing it, she thinks I am blind.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' at 3402 Union St, Flushing, NY?

The Dunkin' location in Flushing, NY is open Monday through Friday from 5:00 AM to 7:30 PM, Saturday from 5:00 AM to 7:00 PM, and Sunday from 5:30 AM to 7:00 PM.

Can I order Dunkin' products for delivery or curbside pickup at this location?

Yes, this Dunkin' offers delivery and curbside pickup services for your convenience.