Dunkin'

Reviews

• RV

  robert vasquez

  Feb 20, 2026
  1.0
  I stopped by today with my girlfriend to grab two iced coffees and the promotional Dunkin’ glove. We ordered two drinks but were only given one glove, even though both of us were clearly there and purchased drinks. That was disappointing. What really stood out was the customer service. My girlfriend needed to use the restroom and asked politely for the key since it was locked. The staff responded with a rude and annoyed tone, as if it was a problem just to ask. There was no reason for that kind of attitude. On top of that, my iced coffee wasn’t made properly. Overall, the service has declined tremendously compared to how it used to be. I was actually a brand ambassador for the grand reopening at this location a few years ago, and the customer service back then was excellent. It’s unfortunate to see such a big difference now. I hope management takes this feedback seriously and considers retraining staff on both drink quality and customer service.
• TM

  Tessa Mebichh

  Jan 16, 2026
  5.0
  Love this dunkin, always under staffed, but always a smile on their faces, they move as quickly as they can through orders, and the orders are always correct. The only comment is that the management should hire more people so the hard workers you have, have more support and dont want to leave!
• TD

  T D

  Jan 3, 2026
  2.0
  Bathrooms had no soap, no roll for TP and not exactly clean. After that I didn't order because standards are low
• JT

  John W (Travelin.Johnny)

  Jan 1, 2026
  5.0
  The turkey sausage egg and cheese sandwich is good
• FA

  For the love of Animals

  Nov 11, 2025
  2.0
  You don't expect much when you go in but to not be acknowledged is truly unacceptable. I finally called out to the 5 people working there to see if anyone is was waiting on in store customers or were they just doing drive through. One of the employees at the drive up window says they were busy... Hello??? So if they can't handle walk ins close it and just do drive through. The only nice person was a young man who finally took my order.