Dunkin'

4.0
273 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fishkill, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
680 Route 9, Fishkill, NY
12524, United States

Hours

Reviews

4.0
273 reviews
5 stars
155
4 stars
52
3 stars
19
2 stars
7
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including being ignored, slow response times, and rude staff behavior.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including incorrect items and preparation errors.

Staff Attitude

While some customers praised friendly staff, others noted a lack of professionalism and attentiveness among employees.

Cleanliness

Several customers mentioned unsanitary conditions, particularly in the bathrooms, which detracted from their overall experience.

Inconsistency

Customers experienced varying levels of service and product quality, indicating a lack of consistency in operations.
  • TD
    T D
    Jan 3, 2026
    2.0
    Bathrooms had no soap, no roll for TP and not exactly clean. After that I didn't order because standards are low
  • JT
    John W (Travelin.Johnny)
    Jan 1, 2026
    5.0
    The turkey sausage egg and cheese sandwich is good
  • FA
    For the love of Animals
    Nov 11, 2025
    2.0
    You don't expect much when you go in but to not be acknowledged is truly unacceptable. I finally called out to the 5 people working there to see if anyone is was waiting on in store customers or were they just doing drive through. One of the employees at the drive up window says they were busy... Hello??? So if they can't handle walk ins close it and just do drive through. The only nice person was a young man who finally took my order.
  • KK
    Kate
    Oct 2, 2025
    1.0
    My experience? HORRIFIC. There were 4 very immature female staffers there & 1 young male. There was NO ONE in the store, 1 person at the drive thru. The females ignored me @ the counter as they giggled & hugged each other for a few mins. After finally getting their attention, I informed 1 that the bathroom was FILTHY & had no toilet paper. They laughed & talked among themselves then informed me there WAS no toilet paper. I asked where the employee bathroom was. They told me but as I turned to walk there, they said I couldn't use it. I said they'd better allow it or there'd be a problem on their floor. 1 said they were going to clean up the public restroom but just stood there staring at me. "Well, go, then!" I said. Another female said no, forget it, "we won't tolerate being treated that way" and I should leave. I walked back to the bathroom but someone locked the door. I'm astounded that they had no work yet they ignored me AND let the public restroom get into such a filthy condition in the first place AND felt so entitled that they thought THEY were being mistreated. If I treated a customer as they treated me, I'd be fired ON THE SPOT. SHAMEFUL. Needless to say, I didn't buy anything there as I'd intended. This is coming from a person who's been a Dunkin' customer since the company was founded.
  • ES
    Elijah Smith
    Sep 11, 2025
    1.0
    This use to be a decent Dunking Doughnuts but it’s now absolutely trash. The staffing has changed and all respect is gone from this place. I never had so many orders screwed up… mixing up chi latte for matcha.. then had the nerve to give me a cold cup of I don’t know what, a sandwich half way cooked.. I use to like to come here but now either get a new team or SHUT THIS DUNKIN DOWN FOR GOOD!!! Better off going to the Dunkin by Walmart. It’s worth the trip and extra gas mileage.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location in Fishkill, NY?

The Dunkin' in Fishkill, NY is open daily from 4:00 AM to 9:00 PM.

Can I order ahead or use delivery services at this Dunkin' location?

Yes, you can order ahead using the Dunkin’ mobile app and enjoy delivery services. Curbside pickup is not available.