Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill

3.4
(1473 reviews)

Business Details

10 Westage Dr, Fishkill, NY
12524, United States
(845) 897-2694

About

Mexican Restaurant
Chipotle Fishkill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
10 Westage Dr, Fishkill, NY
12524, United States

Hours

Reviews

3.4
1,473 reviews
5 stars
588
4 stars
279
3 stars
132
2 stars
109
1 star
365

What are people saying?

AI-generated from recent customer reviews

Management Issues

Customers frequently cited poor management as a major problem, leading to disorganization and lack of food availability.

Cleanliness

The restaurant was consistently reported as dirty, with unclean tables and floors, contributing to a negative dining experience.

Service Quality

Many reviews mentioned rude or inattentive staff, with long wait times and poor customer service being common complaints.

Food Quality

Customers expressed dissatisfaction with food quality, including incorrect orders, small portions, and food safety concerns.

Inventory Problems

Frequent reports of being out of key menu items, such as proteins and ingredients, were noted, impacting customer satisfaction.
  • AR
    ava rigano
    Feb 25, 2026
    2.0
    I cant even get upset at the workers because theyre doing what they could but its extremely obvious that the management at this chipotle is atrocious. I placed a mobile order for pick up at 5:50 with the expectation for it to be ready by 6:10. Listen, if it was a little later than 6:10 i really wouldnt care but i didnt receive my order till almost 7 oclock. the store was busy and the workers were doing the best they could, but if this is an issue that keeps persisting, then maybe the managers should actually support their team and figure out a better system for the workers to move efficiently without feeling like theyre getting stuff thrown at them from all angles. Everyone is so unhappy here and it is obvious. I blame management.
  • RR
    Randy Rodriguez
    Feb 25, 2026
    1.0
    Absolutely terrible experience. I came in to pick up my order and had to wait in line for 30 minutes because there were no employees available to assist customers at the pickup counter. Once I finally received my order, there were no utensils available, so I couldn’t even eat the food. When I opened the bowl, I realized it was made incorrectly — the guacamole I paid for was missing, and lettuce had been added instead. On top of that, the portion sizes were incredibly small. Very disappointing overall.
  • AA
    ayla albright
    Feb 24, 2026
    1.0
    terrible. NO CHICKEN STEAK OR ANY PROTEIN. terrible service. workers gave attitude and tables messy. i came after hours of practice starving and the only thing that could make me happy was chipotle but no. the workers, servers and food selection drained my emotions. the workers stood around doing nothing. it is a shame because i love chipotle.
  • RR
    ray renzo
    Feb 20, 2026
    1.0
    How as a fast food place do you run out of tortillas during dinner hour? This is fishkill store and they had none. Apparently the manager not having someone Inventory after the lunch rush. Needless to say I did not order my food.
  • JJ
    John
    Feb 14, 2026
    1.0
    The food portions are not what they used to be, and its absolute slop and hasn’t been decent in years. The employees are rude and always seemed bothered when you’re just trying to pick up your food. Orders are constantly screwed up, and missing food items from orders tends to be a regular issue. Go to Salsa Fresca or Bubakoos instead of this “establishment”.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: