Chipotle Mexican Grill

Reviews

• SM

  Shana M

  3 days ago
  3.0
  The food was good enough but the place was a dump. None of the table had been wiped down, there was no ice in the soda machine, no napkins out for customers. Floor was dirty as well. We went about 3:30 and it didnt look like it haf been tidied all day. Service was slow and disorganized, seems one lady was serving food and ringing up customers, another was doing hubgrub type orders. Other people were there but it seemed only these 2 were assigned customer care, so it didnt seem an understaffed issue. I wouldn't return to this location.
• KH

  Katie Horenstein

  Nov 16, 2025
  1.0
  I ordered a bowl with chicken and cheese only and it came with rice beans and veggies and I also got a chicken bowl with brown rice and other things but it came with white rice and barbacoa and chipotle customer service is doing nothing and the store doesn’t care. Worst service and customer service ever. I waited an extra 10 minutes for my food to be ready too just for it to be wrong
• TM

  Tessa Mebichh

  Nov 11, 2025
  1.0
  Double charged me for the order over doordash over not having chips, and then the food arrives spilt all over the bag, upside down. This place has deserved to go out of business for years. Eat literally anywhere else, dog excrement in the parking lot is probably better, at least they won't charge you twice for it! Disgusted with this place too long, you have useless employees, with garbage attitude and not a single care in the world for the customer. Dirty dinning room, gross over priced food, and nasty attitudes. Good luck staying open. Edit: Store owners offer of $5 gift cards and AI chat bots on the Chipotle site aren't a good enough reaction to the state of this business. I said what I said the first time, YOU DESERVE TO GO OUT OF BUSINESS!!!!
• WS

  Wesserline Santos

  Nov 7, 2025
  1.0
  Am extremely disappointed with the way this restaurant is handling delivery orders. I ordered a vegetarian bowl for delivery, waited an hour and inside was someone else’s bowl, different name and all. I was able to get a free entree to compensate except I couldn’t even use it for delivery without a $10 minimum. Unfortunately I didn’t have my car, so I had no choice but to pay out of pocket for a second delivery, same vegetarian bowl, only to receive what looked like my bowl from the order sticker, but was a completely different order, including meat AGAIN. I tried to contact support, Pepper their AI bot and main support system cannot issue me a refund, called to try to speak to someone and was hanged up on. I have yet to receive my compensation, extremely frustrated and disappointed that after spending $33 and waiting 2 hours I have been unable to eat.
• EC

  Eric Chien

  Oct 31, 2025
  1.0
  The worst Chipotle food I have ever had. The white rice was just plain white rice not Chipotle lime rice, it was also completely mush like mashed potatoes. Very little meat at all. I was here for a $6 dollar Halloween deal, which the manager had a big attitude and was very rude about. I just asked if I would qualify for it (since the other employee didn't know and told me to ask the manager), but he just acted super dismissive and didn't even try to answer my question. But honestly, it's not even worth the $6. If this was my first Chipotle experience I would probably never come back. Please do yourself a favor and go somewhere else.

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