Panera Bread

4.1
700 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

404 Towne Drive, Fayetteville, NY
13066, United States
(315) 637-7960
https://www.panerabread.com/en-us/cafe/locations/ny/fayetteville/404-towne-drive
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Fayetteville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
404 Towne Drive, Fayetteville, NY
13066, United States

Hours

Reviews

4.1
700 reviews
5 stars
375
4 stars
159
3 stars
68
2 stars
33
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers expressed mixed feelings about food quality, with some praising the taste while others reported issues like stale items and poor preparation.

Service Issues

Numerous reviews highlighted inconsistent service, including long wait times, incorrect orders, and rude staff interactions.

Cleanliness

While some customers noted cleanliness, others pointed out dirty floors and unsanitary conditions, indicating a need for improvement.

Atmosphere

Feedback on the restaurant's atmosphere was largely negative, with many customers preferring the old layout and finding the new design uninviting.

Pricing Concerns

Several reviews mentioned that prices are high relative to portion sizes and food quality, leading to dissatisfaction among customers.
  • CP
    corrie powell
    6 days ago
    5.0
    The employee named Morgan was super helpful, nice, and made sure our order was correct!!! She made the experience a 10/10 for sure.
  • DM
    Dan Mannion
    Nov 15, 2025
    3.0
    Panera is fine for what it is. The quality of the food has dropped dramatically over the past five or so years. Bread is mediocre at best now.
  • DR
    Dawn Randolph
    Nov 8, 2025
    1.0
    Ordered delivery. My sandwich looked awful and was missing ingredients. Toasted Frontega Chicken sandwich was not toasted, missing mozzarella and basil. Chipotle aioli was only on the middle of the bread with a pile of chicken, handful of onions and the tomatoes weren't even on the sandwich, they were in the wrapper. The chicken did not taste right. I ended up throwing it away. Disgusting and disappointing! I definitely won't order from the fayetteville location again!
  • KP
    kristen pikarsky
    Oct 29, 2025
    2.0
    Who knew you would have to customize a grilled cheese sandwich to actually have it grilled! I should’ve went to Starbucks! ( Starbucks grilled cheese is amazing if you need a quick one! )
  • CM
    Cheryl Morrow
    Oct 22, 2025
    5.0
    This is our favorite Panera location. We love the food, staff, and great deals that Panera offers its Sip Club members. The recipes for all of their food offerings are amazing. The drinks are also extraordinary.
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Frequently Asked Questions About Panera Bread

Does Panera Bread Fayetteville accept reservations?

No, Panera Bread Fayetteville does not accept reservations.

What are the delivery hours for Panera Bread Fayetteville?

Delivery is available from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.