Dunkin'

4.1
317 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fayetteville, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
501 E Genesee St, Fayetteville, NY
13066, United States

Hours

Reviews

4.1
317 reviews
5 stars
173
4 stars
73
3 stars
38
2 stars
9
1 star
24

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Feedback on cleanliness is mixed; some customers found the location clean while others reported filthy conditions.

Customer Service

Customer service experiences vary widely, with some praising friendly and helpful staff, while others report rude and unprofessional behavior.

Order Accuracy

There are frequent complaints about incorrect orders and misunderstandings, leading to dissatisfaction among customers.

Speed of Service

While many customers appreciate the fast service, others have noted long wait times during busy periods.

Product Quality

The quality of food and drinks is generally well-received, though there are occasional complaints about stale items or incorrect preparations.
  • HL
    Heather LaDue (Leelee)
    Nov 20, 2025
    5.0
    Good
  • LJ
    Leslie Joscelyn
    Oct 14, 2025
    1.0
    Went in to this Dunkin about 10am on 10/10/25. Very crowded and extremely filthy - overflowing trash can, garbage on the floor, napkin dispenser empty, cabinetry with dried spillage all down the front of it that looks like it has been there for quite awhile. The line was long but the service was OK and they got my order right. If it were cleaner and more organized I would consider more stars.
  • LS
    Lynette Stevens
    Sep 20, 2025
    5.0
    As I was pulling out of the parking lot, a man in a truck rushed me out to the street and I ended up spilling 3 drinks and a dozen donuts all over the floor of my car. I went back in tears and told Morgan what happened. Morgan was more than helpful and put me and my order back together. I couldn't have asked for better service.
  • ML
    Mikayla Lewis
    Aug 2, 2025
    1.0
    Replaced my frozen coffee with an iced because the machine was down. Like ok but. Why am I getting ripped off $3?? Ridiculous.
  • CK
    Chris Kim
    Apr 23, 2017
    4.0
    Even has a conference room. Also looks fancy as it follows towncode for outside exterior

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Fayetteville, NY?

This Dunkin' location is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' offer delivery services?

Yes, delivery is available daily from 5:30 AM to 6:30 PM.