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Dunkin'

4.1
(320 reviews)

Business Details

(315) 632-6018
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fayetteville, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
501 E Genesee St, Fayetteville, NY
13066, United States

Hours

Reviews

4.1
320 reviews
5 stars
174
4 stars
74
3 stars
38
2 stars
9
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude and unprofessional staff, with long wait times and incorrect orders being common complaints.

Cleanliness

Several reviews highlighted cleanliness issues, including overflowing trash and dirty surfaces, although some customers noted improvements.

Coffee Quality

While many customers enjoyed the coffee, there were complaints about inconsistencies in preparation and quality.

Positive Staff Interactions

Despite some negative experiences, several customers praised friendly and helpful staff members who provided good service.
  • WW
    Wayne Welshans
    Feb 5, 2026
    4.0
    No drive thru at this location
  • JJ
    Jack Jarvis
    Dec 28, 2025
    1.0
    Went in with my friend at about 12:45 just to get a few simple drinks and a donut the lady behind the counter kept swearing and yelling how ridiculous everyone’s orders are I didn’t get my small order until 1:15 a whole 30 minutes wait, my coolada was completely melted and they gave my friends drink the wrong milk, this is just annoying I don’t usually leave bad reviews but this was a terrible experience, i wouldn’t go here again
  • HL
    Heather LaDue (Leelee)
    Nov 20, 2025
    5.0
    Good
  • LJ
    Leslie Joscelyn
    Oct 14, 2025
    1.0
    Went in to this Dunkin about 10am on 10/10/25. Very crowded and extremely filthy - overflowing trash can, garbage on the floor, napkin dispenser empty, cabinetry with dried spillage all down the front of it that looks like it has been there for quite awhile. The line was long but the service was OK and they got my order right. If it were cleaner and more organized I would consider more stars.
  • LS
    Lynette Stevens
    Sep 20, 2025
    5.0
    As I was pulling out of the parking lot, a man in a truck rushed me out to the street and I ended up spilling 3 drinks and a dozen donuts all over the floor of my car. I went back in tears and told Morgan what happened. Morgan was more than helpful and put me and my order back together. I couldn't have asked for better service.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Fayetteville, NY?

This Dunkin' location is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' offer delivery services?

Yes, delivery is available daily from 5:30 AM to 6:30 PM.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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