Bonefish Grill

4.4
1118 reviews
Bang Bang Shrimp. Often Imitated. Never Duplicated. Only at Bonefish Grill.

About

Seafood RestaurantRestaurantWine BarCatererBrunch RestaurantCalifornian RestaurantAmerican RestaurantBar & GrillGluten-Free RestaurantTake Out RestaurantBonefish Grill
Your local Fayetteville, NY Bonefish Grill® specializes in hand-cut, wood-grilled specialties and locally crafted Partner Selection dishes made with the freshest, highest-quality ingredients. The restaurant offers a selection of classic and signature hand-crafted cocktails, using just-squeezed juices, edible garnishes, and house infusions in addition to offering a distinct list of wines, which are the perfect match for any food pairing. Fayetteville Towne Center at East Genesee and North Burdick

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Bonefish Grill
600 Towne Drive, Fayetteville, NY
13066, United States

Hours

Reviews

4.4
1,118 reviews
5 stars
736
4 stars
246
3 stars
69
2 stars
27
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from various staff members, highlighting specific servers who provided exceptional experiences.

Food Quality

The food received mixed reviews; while many enjoyed the dishes and found them delicious, some noted issues with portion sizes and food temperature.

Atmosphere

The restaurant's atmosphere was generally described as pleasant and upscale, contributing positively to the dining experience.

Pricing Concerns

Several customers expressed concerns about the pricing relative to portion sizes and overall value, indicating that some felt the meals were overpriced.
  • DA
    Doris Abel
    Dec 23, 2025
    5.0
    Liz was FANTASTIC!! Great atmosphere & top tier service! Thank you!
  • CK
    Carl King
    Dec 17, 2025
    1.0
    Food: Bread came frozen in the middle. We had almost finished our dinner when the replacement bread arrived at the table. Significantly smaller portions at same or higher price than last visit. It was so disappointing that our Bang Bang Shrimp dish was so paltry. Small side salad we used to share was now barely enough to share. Service: When the bill arrived we asked if we could pay at the table using our phone digital wallet. Waiter informed us Fishbone did not offer that service. We mention at most places we can do that now. We explained that at a different time, out credit card was lost by the restaurant and we preferred paying at the table. She mentioned that she is supposed to bring the device to the table. She said that since our card was lost before, she would bring it but it would not work because it only works with APPLE PAY. I explained that I believe my Android phone with Google Wallet would work. She finally came with the device to our table and my Android phone with Google Wallet worked fine. This waiter worked very hard to not bring the device to the table. Atmosphere: Fishbone Grill at this location has significantly deteriorated since our last visit. Service staff are not as interested in making the dining experience enjoyable and quality of food is so disappointing considering the cost of dining at Fishbone. The restaurant had few diners during peak hours and this seemed in fact a sign of others being dissatisfied as well. We will not be dining at Fishbone after last night's experience.
  • DD
    Diane Dober
    Dec 3, 2025
    5.0
    Our severs Berg, and Tanya were amazing. Thanks to Manager Todd for stopping by our table to talk with us, always feel welcomed!
  • JO
    Jill Olmsted
    Dec 1, 2025
    5.0
    We stopped in for dinner . We met the Hostess Katie who was positive , happy, and very helpful. The dinner was good. We also met Tom the manager who was friendly and helped us through a gift card issue we were having, “my error” , but he figured it out and took his time to explain it. Overall a good experience .
  • SO
    Sharon Osuchowski
    Dec 1, 2025
    5.0
    I had dinner on a Sunday evening and had the cod imperial while my hub had the grouper. The fish and asparagus were cooked to perfection and the bread with dipping oil is always a favorite starter. Our server, Kayla, couldn't have been more attentive and friendly! A great experience!

Frequently Asked Questions About Bonefish Grill

Does Bonefish Grill in Fayetteville accept reservations?

Yes, Bonefish Grill in Fayetteville accepts reservations, which can be made through their online reservation system.

What are the brunch hours at Bonefish Grill in Fayetteville?

Brunch is served on Saturdays and Sundays from 11:00 AM to 3:00 PM. The restaurant is closed for brunch Monday through Friday.