Dunkin'

3.9
549 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Farmington, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1297 Route 332, Farmington, NY
14425, United States

Hours

Reviews

3.9
549 reviews
5 stars
266
4 stars
129
3 stars
61
2 stars
27
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude staff and poor handling of orders.

Service Speed

Numerous reviews highlight extremely slow service, particularly in the drive-thru, with long wait times reported regularly.

Food Quality

Customers have expressed dissatisfaction with the quality of food, noting stale donuts and incorrect orders.

Staff Attitude

Several reviews mention staff having a negative attitude, contributing to a poor customer experience.

Location Management

There are complaints about a lack of management presence during busy times, leading to chaos and unaddressed customer issues.
  • ML
    Madison Leigh
    Oct 3, 2025
    1.0
    Waited in line for 30 minutes just to get to the window and was told they dont take $50 Bills . Wasted 30 minutes of my life just to leave empty handed those are things that should be communicated before hand and not after someone had wasted 30+ minutes of their life when they could simply go else where. And on top of that she just RUDE about it .
  • LG
    Lucille Garcia
    Sep 28, 2025
    1.0
    This location is unfortunately an unmitigated disaster. I can't believe what I just witnessed waiting for my order. Employees yelling at and accosting customers for trying to snag their drink that's sitting there in a pile of 15-20 drinks for 5-10 minutes. Unbelievable and ridiculous. Will never return.
  • SG
    Steve G
    Sep 28, 2025
    1.0
    Where is the management! Where the owners!? This location is the worst. Mouthy rude employees! Yelling at customers to not touch drinks. Drive-thru shut down. I understand they may be understaffed but where the hell is the management!? No need for 15 drinks sitting on the counter and 15 people waiting in line but they can’t touch their own damn drinks.
  • MY
    michael yothers
    Sep 3, 2025
    1.0
    Never enough employees working food takes for ever to receive works have bad attitudes
  • JM
    Joe MariSaw
    Aug 11, 2025
    5.0
    I am Long Island born and raised. But I left for over a decade. I've had good food in other places, but nothing can compare to New York food. Coming here brought me back to Nirvana! Even in upstate NY food is superior. Thank you. Also, the staff is hard working and works well together.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Farmington, NY?

Dunkin' in Farmington is open Monday through Friday from 4:00 AM to 8:00 PM, Saturday from 5:00 AM to 8:00 PM, and Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup options?

Yes, Dunkin' provides both delivery and curbside pickup services for customer convenience.