Dunkin'

3.9
555 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Farmington, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1297 Route 332, Farmington, NY
14425, United States

Hours

Reviews

3.9
555 reviews
5 stars
269
4 stars
129
3 stars
61
2 stars
27
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times at both the drive-thru and inside the store, often exceeding 20 minutes.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and poor customer service.

Order Accuracy

Frequent complaints about incorrect orders, with customers receiving wrong items or missing items from their orders.

Food Quality

Several customers noted that the food, particularly donuts and breakfast items, were stale or not up to standard.

Management Concerns

Customers expressed frustration over a lack of visible management and support during busy times, contributing to the chaotic environment.
  • YS
    Yashoda Singh
    Dec 5, 2025
    1.0
    Terrible service. No one working at the front cash. Forced to walk through drive through or use a kiosk which doesn't even have their full menu. Staff says they're too busy.
  • KK
    Killian
    Nov 26, 2025
    1.0
    In what world is 25 minutes for two coffees acceptable? The prepped cups sat under the taps for 15+ minutes without anyone taking the 10 seconds to fill each of them. Unfortunately it is what to expect from this location.
  • ML
    Madison Leigh
    Oct 3, 2025
    1.0
    Waited in line for 30 minutes just to get to the window and was told they dont take $50 Bills . Wasted 30 minutes of my life just to leave empty handed those are things that should be communicated before hand and not after someone had wasted 30+ minutes of their life when they could simply go else where. And on top of that she just RUDE about it .
  • LG
    Lucille Garcia
    Sep 28, 2025
    1.0
    This location is unfortunately an unmitigated disaster. I can't believe what I just witnessed waiting for my order. Employees yelling at and accosting customers for trying to snag their drink that's sitting there in a pile of 15-20 drinks for 5-10 minutes. Unbelievable and ridiculous. Will never return.
  • SG
    Steve G
    Sep 28, 2025
    1.0
    Where is the management! Where the owners!? This location is the worst. Mouthy rude employees! Yelling at customers to not touch drinks. Drive-thru shut down. I understand they may be understaffed but where the hell is the management!? No need for 15 drinks sitting on the counter and 15 people waiting in line but they can’t touch their own damn drinks.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Farmington, NY?

Dunkin' in Farmington is open Monday through Friday from 4:00 AM to 8:00 PM, Saturday from 5:00 AM to 8:00 PM, and Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup options?

Yes, Dunkin' provides both delivery and curbside pickup services for customer convenience.