Wendy's

3.9
598 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5001 Hempstead Turnpike, Farmingdale, NY
11735, United States

Hours

Reviews

3.9
598 reviews
5 stars
281
4 stars
135
3 stars
90
2 stars
35
1 star
57

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, particularly in the drive-thru.

Customer Service

Numerous reviews highlighted rude and dismissive staff, leading to poor customer experiences.

Food Quality

Several customers mentioned receiving cold or overcooked food, with some expressing concerns about food safety.

Cleanliness

While some praised the cleanliness of the location, others noted dirty conditions, particularly in the bathrooms.

Speed of Service

Mixed feedback on service speed; some experienced quick service while others faced long waits.
  • MS
    Mr G SERVICES
    Oct 13, 2025
    3.0
    I really like this location around 11:30 this morning i left the doctor's office. unsing the drive through I placed an order for $5:00 with coffee so i can take medication before heading home. At the window I realized that i forgot my wallet home, blood sugar reading up and up I really need to eat something i left Windy's with no food. So sad.
  • LM
    Laurie Musiker
    Oct 9, 2025
    3.0
    I would have to say that this is one of the less desirable Wendy's I have been to. Unfortunately, more often than not, the drive through order is not correct. How hard is it to get a double with bacon, cheese, onions and ketchup? However, either the bacon or cheese is left off. The point of drive through is to get the food fast, so why would I then return to fix the order.
  • BG
    Barbara Gilman
    Sep 16, 2025
    2.0
    And when a place is open till 9:30 and you get there an hour and a half before closing and they ran out of chili which is the reason that you came there, very disappointing.
  • JR
    Jennifer Winters Runolfsson
    Jul 23, 2025
    4.0
    Make sure to specify which potatoe you want if you dont they give you just a plain potato - no butter no sour cream. Also, this location no longer offers the broccoli & cheese - only plain cheese or bacon & cheese for toppings.
  • TL
    Theresa Lawrence
    Jul 19, 2025
    1.0
    Definitely a very poor experience. Visited this location today and was literally being discouraged by my daughter as we turned into the parking lot drive thru.. she explained that a few years ago her order was literally tossed out the drive thru at her instead of being handed to her. Even though she was very upset about it she didn’t make a big deal about it ; she just knew she was never spending her money at this location ever again. I decided to visit anyway thinking maybe this time would be better but to my surprise it wasn’t. The young lady taking my order was very rude and disrespectful very nonchalant and dismissive and answered back with WHAT!! at my questions asked Instead of saying can you repeat that or excuse me. When you work in any establishment that deals with the public common curtesy is a must. If you don’t like what you do for a living then clearly it’s time for a career change. Always show up to work and give your best; or just don’t show up at all. Especially when you’re dealing with the public. Everyone is going through something just don’t take whatever you’re going through on others. We are human beings and we need to be nicer to each other.

Frequently Asked Questions About Wendy's

Is Bethpage Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.