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Wendy's

3.9
(605 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5001 Hempstead Turnpike, Farmingdale, NY
11735, United States

Hours

Reviews

3.9
605 reviews
5 stars
283
4 stars
136
3 stars
91
2 stars
36
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Order Accuracy

Many customers reported frequent mistakes with their orders, particularly in the drive-thru.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or improperly cooked items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.

Value for Money

Some customers appreciated the value of meals, especially with promotions like the Jr. Frosty keychain.
  • KK
    katherine kent
    4 days ago
    1.0
    Never delivered our frosty, frozen French fries and burnt nuggets and would not answer phone to fix order
  • FN
    foggy nights
    Feb 26, 2026
    3.0
    Foods fine. Very miserly owner though, constantly disables the national coupons, jacks up prices and now just seems to do no more breakfast?
  • JC
    Jamie C
    Jan 5, 2026
    1.0
    i got an entire $12 meal just now that included a wrap and fries and they wouldn’t give me 2 sauces (one for each) without paying for the second one. absolutely ridiculous. i was the only person in the entire restaurant at 11am on a monday.
  • BD
    blondy6472 D
    Dec 6, 2025
    2.0
    I feel like this wendys is either a hit or miss. I've had plenty of good experiences with bad experiences. Though if you do have a bad experience, fill out the surveys and they usually make it right. The food is good and best get the frosty key chain when they're out, you'll get a Jr. Frosty with every meal for the rest of the year. This is great value.
  • CT
    Claudia Tejada
    Nov 19, 2025
    1.0
    I went last night through the drive thru with my husband and we couldn’t order any of our food because the inside of the restaurant was too loud with music and they weren’t able to hear me. I had to leave and wasn’t able to order any food.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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