Wendy's

3.9
604 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5001 Hempstead Turnpike, Farmingdale, NY
11735, United States

Hours

Reviews

3.9
604 reviews
5 stars
283
4 stars
136
3 stars
90
2 stars
36
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or incorrect items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and for incorrect orders.

Customer Satisfaction

Overall customer satisfaction varied widely, with some praising the value and food, while others expressed frustration with their experiences.
  • JC
    Jamie C
    Jan 5, 2026
    1.0
    i got an entire $12 meal just now that included a wrap and fries and they wouldn’t give me 2 sauces (one for each) without paying for the second one. absolutely ridiculous. i was the only person in the entire restaurant at 11am on a monday.
  • BD
    blondy6472 D
    Dec 6, 2025
    2.0
    I feel like this wendys is either a hit or miss. I've had plenty of good experiences with bad experiences. Though if you do have a bad experience, fill out the surveys and they usually make it right. The food is good and best get the frosty key chain when they're out, you'll get a Jr. Frosty with every meal for the rest of the year. This is great value.
  • CT
    Claudia Tejada
    Nov 19, 2025
    1.0
    I went last night through the drive thru with my husband and we couldn’t order any of our food because the inside of the restaurant was too loud with music and they weren’t able to hear me. I had to leave and wasn’t able to order any food.
  • ED
    Ernie D.
    Oct 13, 2025
    3.0
    I really like this location around 11:30 this morning i left the doctor's office. unsing the drive through I placed an order for $5:00 with coffee so i can take medication before heading home. At the window I realized that i forgot my wallet home, blood sugar reading up and up I really need to eat something i left Windy's with no food. So sad.
  • LM
    Laurie Musiker
    Oct 9, 2025
    3.0
    I would have to say that this is one of the less desirable Wendy's I have been to. Unfortunately, more often than not, the drive through order is not correct. How hard is it to get a double with bacon, cheese, onions and ketchup? However, either the bacon or cheese is left off. The point of drive through is to get the food fast, so why would I then return to fix the order.

Frequently Asked Questions About Wendy's

Is Bethpage Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's in Farmingdale, NY currently open?

Yes, the Wendy's at 5001 Hempstead Turnpike, Farmingdale, NY is open and committed to serving quality food every day.