Wendy's

3.6
733 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2123 Broadhollow Rd., Farmingdale, NY
11735, United States

Hours

Reviews

3.6
733 reviews
5 stars
293
4 stars
154
3 stars
105
2 stars
48
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some customers reported excellent service while others experienced rudeness and poor attitude.

Food Quality

Inconsistent food quality; some customers received cold or poorly prepared meals, while others enjoyed hot and fresh food.

Cleanliness

Concerns about cleanliness in the dining area, with reports of dirty tables and a generally unkempt environment.

Drive-Thru Efficiency

Drive-thru service is often fast, but there are complaints about long wait times and incomplete orders.

Order Accuracy

Frequent issues with incorrect orders, leading to customer frustration.
  • SC
    S C
    Nov 12, 2025
    1.0
    They messed up my order. The worker told the other worker and he said just give it to them (the wrong order). Never going back. It is one thing to mess up an order. It is another when you are awake and give it to someone anyway. Zero stars
  • MC
    Meg Carvitto
    Oct 10, 2025
    5.0
    We came through the drive through and had a slight misunderstanding at the speaker but the girl at the window fixed it immediately and was very nice about it as well. I wish I would have gotten her name but she was very nice about it so customers really appreciate that. Thank you!!
  • TG
    Todd Graham
    Sep 7, 2025
    1.0
    They threw some wilted lettuce with some chicken on a tortilla and kind of waded it up into some foil and called it a chicken wrap. They put a plain baked potato with out any butter or sour cream into the bag and called it a day. Also for some reason the drive thru just runs into the back of the dining room? At least the guy at the window wished me a good day.
  • GT
    guannan tao
    Aug 31, 2025
    1.0
    I took my two daughters to Wendys First, I placed the order on my phone and chose the drive-through. I didn't notice that I had passed the intercom, so I thought forget it and just went to the window to tell it directly. A young man said that you should remember to tell it on the intercom next time. I said ok, sorry I passed the window. A woman handed me a drink and told me that there was a parking space for mobile ordering over there. I said thank you and I would wait there. Soon, my meal was delivered. Everything was fine. Just as I was about to leave, my daughter asked me where is toys for the kids meal. I said let's get out of the car and get them. When I entered the restaurant, I heard the man with glasses and the woman who gave me the drink say "Chinese". I didn't hear the first half of the sentence. I stood at the counter for a minute. They saw me but didn't ask me what I wanted. I said "excuse me," but no one responded. Then an Asian man came over with a very nice attitude. I told him my problem, but the others heard him and didn't help him. I seriously suspect they were racially discriminating against me. Otherwise, why did they mention "Chinese" when I walked in? No one came over to ask, but they sent an Asian man over? Their service is disgusting! I will never go to this Wendys again!!!!!!!!!!!!
  • KM
    Kenny Miller
    Aug 3, 2025
    3.0
    I usually go to the drive-thru at this place not bad just make sure that before you drive off you have your sauces for your nuggets.

Frequently Asked Questions About Wendy's

Is Farmingdale Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.