Dunkin'

3.6
658 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Farmingdale, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2109 Broadhollow Rd, Farmingdale, NY
11735, United States

Hours

Reviews

3.6
658 reviews
5 stars
297
4 stars
123
3 stars
64
2 stars
39
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude and unprofessional staff interactions.

Order Accuracy

Many customers experienced issues with incorrect orders and drinks not being made as requested.

Speed of Service

While some customers praised quick service, many others reported long wait times and inefficiencies, particularly during busy hours.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the establishment.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, noting inconsistencies in taste and freshness.
  • KM
    KNS Moody
    5 days ago
    1.0
    I don’t know what happened to the original workers but this new group that works weekday mornings especially drive through is horrible! I use mobile ordering and today I ordered a maple sugar bacon wake up wrap and the wrap was thrown together like they were rushing. Upon trying to take the poorly made wrap out the back of it is ice cold! I move the egg and it’s ice cold!!!! If you can’t handle the morning rush either hire more help or put someone who can handle it on the drive through.
  • NN
    Nando
    Nov 16, 2025
    1.0
    WORST PLACE ever!!! I ordered an xlg decaf hot black coffee and requested a side of steamed oat milk. The Cashier said I have to pay 1.00 for milk. I said no other DD makes you pay for milk. I said so you are saying everyone who ordered coffee have to have it black? She said yes!! AWEFUL!!! So I paid the extra 1.00 and when I opened my coffee she filled it half full. Not to mention if you notice the bottom of the cup has an indent about 2 inches up so you're looking at a larger cup but not getting what you pay for.
  • VP
    Viena Prevete
    Nov 11, 2025
    2.0
    Went through the drive though and let them know what I wanted and then there was just silence. So I just drove up to the window where the lady seemed very annoyed to be working. When I took a sip of my hot chocolate it was very watery. Overall not happy.
  • BM
    Bessy Martínez
    Oct 30, 2025
    1.0
    Very bad customer service the lady who work in the drive thru was so nasty with me I will never come back
  • AB
    Alicja Borowska
    Oct 22, 2025
    1.0
    Unfortunately I don't know what going on with this location. I drink Dunkin latte quite often. This place regularly is messing up. They give you this and say it's latte like what??. I don't know if this place can't train their staff properly or if the staff is taking short cuts and hope that customers won't figure out that this is no what was ordered. I even sent email to corporate with complaint about it but they tried to argue with me that oh it is latte. Sure somehow other locations can make perfect latte but this one not. Never coming back here again. I'd rather go somewhere else where I know I will get what I ordered and paid for. And here look at the picture of the " latte" 🙄🙄

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Farmingdale, NY?

Dunkin' in Farmingdale, NY is open 24 hours a day, seven days a week, from midnight to 11:59 PM daily.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.