Chipotle Mexican Grill

3.5
884 reviews
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About

Mexican Restaurant
Chipotle Farmingdale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
901 Broadhollow Rd, Farmingdale, NY
11735, United States

Hours

Reviews

3.5
884 reviews
5 stars
375
4 stars
181
3 stars
67
2 stars
50
1 star
211

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Cleanliness

Many customers reported that the restaurant was dirty, with unclean tables and food debris on counters.

Food Quality

Inconsistent food quality was noted, with complaints about undercooked rice, burnt meat, and small portion sizes.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items, particularly with online orders.

Overall Experience

Overall, many customers expressed disappointment and frustration, indicating they would not return to this location.
  • DR
    Danny Rosati
    Jan 2, 2026
    1.0
    I have tried patronizing this establishment 2x, but to no avail. Disgusted each time, I have seen cleaner sewers. Talk about a Hazard Contamination site, from seeing the miserable employees covered and wearing the food on themselves, , to the filthy workstations splattered in every sauce. Forget the gimmick bowl portion size, they give you 1/2 a scoop and ask if you want “double”….. Stay Away
  • JC
    Joy Chiarulli
    Dec 29, 2025
    1.0
    I placed a catering order for 10 people a few weeks ago. . I had 10 people at my house for a Christmas party.last week. When delivery person came to deliver my food it was wrong order. It was order for 2 people under different name. When trying to call the store to find out where my order was I only could get in touch with main customer service team. They could not get in touch with store because no one was picking up phone. I now had 10 people at my house with no food to serve them. I could not get any answers after calling 3 different times. I then had no choice but to cancel this order and instead order pizza from a local pizza place. This was very embarrassing !!!! When I emailed my complaint to customer support they said they would refund my money. Gee thanks. I should hope they would give me a refund for food I never received!! I asked what they would do to make up for this embarrassing situation. They sent me coupon code for a free 10 person catering order which I thought was the right thing to do. They then sent another email saying that was wrong Since they gave me a refund they couldn’t give me free catering !!! I ordered from them last year and itwas great. I will never order or eat from there again. The customer service is terrible!!!!
  • BB
    belkins
    Dec 14, 2025
    1.0
    Stopped by on 12/14 at 5pm and it was closed. Unprofessional
  • SD
    Stephen Drake
    Dec 10, 2025
    4.0
    Good food for a decent price
  • SP
    Sarah Preisel-Wright
    Dec 3, 2025
    5.0
    I had a great experience at this Chipotle. The staff were some of the friendliest and most helpful I’ve ever encountered at any location. They worked quickly and answered questions with a smile. The food was incredibly hot, fresh, and full of flavor—easily the best Chipotle meal I’ve had in a long time. I’ll definitely be coming back. Kudos to the awesome staff!

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located in Farmingdale?

Chipotle Mexican Grill is located at 901 Broadhollow Rd, Suffolk, Farmingdale, NY 11735, next to Walmart.

What are the operating hours of Chipotle Mexican Grill in Farmingdale?

Chipotle Farmingdale is open daily from 10:45 AM to 11:00 PM.