Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items.
Cleanliness
The restaurant was frequently described as dirty, with complaints about the bathrooms and dining area.
Service Quality
Service was often criticized for being slow and rude, with some staff displaying negative attitudes.
Food Quality
Customers noted that food was often cold, stale, or poorly prepared.
Operational Issues
The location frequently had problems with being understaffed, leading to long wait times and locked doors.
AS
Andreya Sykes
Nov 15, 2025
1.0
absolutely disgusted. Went here tonight and food was ice cold. Dry as hell. AND my drink had a fly in it.
TS
timothy stewart
Nov 14, 2025
1.0
Just close this place already! Food sucks and the inside is absolutely gross!
DB
DeAsia Bolton
Nov 12, 2025
1.0
Normally, I would leave a review on their website but I don't have my receipt. Came around 7pm, the drive thru was down so I went inside. Okay. Then, I placed the order at the register with a staff. Place was empty so not busy at all. Ordered a #3, simple. I got my food and went to my car to eat. Food was all stale. Fries probably were like 40 minutes old and covered in salt. And nuggets were also covered in salt and stale. If i wasn't in a rush to go back to work I would have went in and asked to have it made fresh. Sad they would even give this out. Only thing fresh my root beer.
SA
Sarah Amber
Oct 17, 2025
1.0
They never get the order right no matter how many times you repeat yourself
BB
Brendon
Oct 15, 2025
1.0
Actual garbage food. Buns are stale on the burgers, all good is good damn cold, they forgot the baked potato, and didn't give a receipt so we can't even file a complaint. Never going to this Wendy's again.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fairport, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fairport, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (585) 425-7657.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 563 Perinton Wendy’s serve breakfast?
Yes, this Wendy’s location in Fairport, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is this Wendy's location in Fairport, NY open?
Yes, the Wendy's at 557 Moseley Road in Fairport, NY is currently open.
What are the operating hours for the drive-thru at this Wendy's?
The drive-thru is open every day from 9:00 AM to midnight.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this location, offering various breakfast combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Fairport?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app or the website order.wendys.com for pickup, delivery, or drive-thru.
Does this Wendy's location offer dine-in and drive-thru services?
Yes, dine-in, drive-thru, takeout, and delivery services are available at this location.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on the Wendy's menu website, in the mobile app, and at the restaurant upon request.
What nearby dining options are close to Wendy's at 557 Moseley Road?
Nearby restaurants include Applebee's Grill + Bar, Bruegger's Bagels, Sakura Garden (Japanese and Chinese cuisine), Joe's Brooklyn Pizza, Chipotle Mexican Grill, and The Pub by Wegmans, offering a variety of dining choices before or after your visit.
Are there any nearby retail and service stores near this Wendy's?
Yes, nearby retail and service locations include Maximum Tan (tanning salon), sole mates (shoe store), Supercuts and Heads Up Salon (hair salons), ESL Federal Credit Union ATM, and UPS Authorized Shipping Provider.
How can nearby places like Starbucks or Chipotle benefit a Wendy's customer in Fairport?
If you’re visiting Wendy's and want a coffee or a different meal option, Starbucks and Chipotle Mexican Grill are nearby to complement your visit, offering additional choices for drinks or Tex-Mex cuisine.