Wendy's

3.3
609 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
557 Moseley Road, Fairport, NY
14450, United States

Hours

Reviews

3.3
609 reviews
5 stars
194
4 stars
139
3 stars
93
2 stars
50
1 star
133

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Cleanliness

The restaurant was frequently described as dirty, with complaints about the bathrooms and dining area.

Service Quality

Service was often criticized for being slow and rude, with some staff displaying negative attitudes.

Food Quality

Customers noted that food was often cold, stale, or poorly prepared.

Operational Issues

The location frequently had problems with being understaffed, leading to long wait times and locked doors.
  • AS
    Andreya Sykes
    Nov 15, 2025
    1.0
    absolutely disgusted. Went here tonight and food was ice cold. Dry as hell. AND my drink had a fly in it.
  • TS
    timothy stewart
    Nov 14, 2025
    1.0
    Just close this place already! Food sucks and the inside is absolutely gross!
  • DB
    DeAsia Bolton
    Nov 12, 2025
    1.0
    Normally, I would leave a review on their website but I don't have my receipt. Came around 7pm, the drive thru was down so I went inside. Okay. Then, I placed the order at the register with a staff. Place was empty so not busy at all. Ordered a #3, simple. I got my food and went to my car to eat. Food was all stale. Fries probably were like 40 minutes old and covered in salt. And nuggets were also covered in salt and stale. If i wasn't in a rush to go back to work I would have went in and asked to have it made fresh. Sad they would even give this out. Only thing fresh my root beer.
  • SA
    Sarah Amber
    Oct 17, 2025
    1.0
    They never get the order right no matter how many times you repeat yourself
  • BB
    Brendon
    Oct 15, 2025
    1.0
    Actual garbage food. Buns are stale on the burgers, all good is good damn cold, they forgot the baked potato, and didn't give a receipt so we can't even file a complaint. Never going to this Wendy's again.

Frequently Asked Questions About Wendy's

Is 563 Perinton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.