Subway

Reviews

• MG

  Mark Gawel

  Nov 9, 2025
  5.0
  Service was great. Food was fresh and tasted good. I got a lot from my money, will definitely be back.
• NR

  Nikitha Reddy

  Oct 11, 2025
  5.0
  This place is an absolute gem!The pizza was rich, perfectly seasoned, the best I've had in ages. Service was fast and our server, Staff Member, was incredibly friendly. The atmosphere is cozy and inviting. Great value for the quality.
• EU

  Evan Usher

  Oct 10, 2025
  5.0
  Great subway
• BG

  Barbara Gasbarre

  Oct 4, 2025
  1.0
  From the other posts, it seems we all may have had the same employee. She was INCREDIBLY rude. My grandson sat at table patiently waiting and she immediately said the dining room was closed (7:15). When I said it would have been nice to know that ahead of time, she threatened to throw my food out and tell me to leave. She said I was rude to her from the time I walked in and she didn't have to tolerate that. She said I embarrassed her. When I asked how I embarrassed her she said because when she told me not to lean on the glass (I was gently pointing to different items to help my grandson decide - not leaning or pushing), I responded with "I was barely touching it". I ordered a sub for my son, I mentioned that he likes it when it is toasted first. She looked at me and in a tone that implied I should have said: "PLEASE". Yes, I should have but don't feel I deserved that attitude. She is not my mother. As with others: 1) I hope the owner sees this and 2) this is one time when I will use the word never; as in I will NEVER go back there. Congratulations Amanda, you have caused your boss to lose another customer!!
• CC

  clappedwig

  Sep 27, 2025
  1.0
  I have lived in Fairport for 8 years, and every experience over the years has honestly been horrible. Service is terrible, they aren't really friendly at all. Their attitude makes you feel like you are a nuisance for wanting to order a sandwich ... at a sandwich shop.. Recently they have been closing (several) hours earlier than the listed time on Google, Subway app and webpage, and their physical signage on the door. It is likely due to reduced staff. My most recent experience , at 6:15pm I arrived to a locked door, an employee telling me they were closed, and the mobile orders (including mine) were set outside on a chair... (which is insane) The current listed closing time is 9:30pm. I just felt like I needed to write a review, which I rarely do. But I can see that others have had very similar experiences. So it seems that this is not just a one time occurrence. The store was recently remodeled so it looks beautiful inside and out, and I never personally had an issue with food quality. The sandwiches have been fine. What they really need is just a good solid team, it seems like turnover and low staff is the reason for these issues. Not necessarily the workers' faults. However for now, not really worth coming here, I just either don't choose subway or go to the one in Penfield.

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