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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.1
(551 reviews)

Business Details

16 Courtney Dr, Fairport, NY
14450, United States
(585) 425-0527

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Fairport is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
16 Courtney Dr, Fairport, NY
14450, United States

Hours

Reviews

4.1
551 reviews
5 stars
299
4 stars
133
3 stars
56
2 stars
25
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the freshness and taste of the food, particularly the soups and sandwiches, although there were complaints about inconsistencies and some items being served cold or of poor quality.

Service Issues

Several reviews highlighted problems with order accuracy, slow service, and unprofessional behavior from staff, particularly in the drive-thru and during busy times.

Cleanliness

Most customers noted that the restaurant was clean and well-maintained, although there were isolated complaints about dirty tables and unsanitary food conditions.

Pricing Concerns

Many customers felt that the prices were high for the portion sizes and quality of food, leading to mixed feelings about the overall value.

Staff Friendliness

While many reviews mentioned friendly and helpful staff, there were also reports of rude interactions and unprofessional behavior from some employees.
  • WW
    Wonderbrite
    Jan 17, 2026
    5.0
    This is honestly one of my favorite restaurants of all time. First of all they’ve never once gotten my order wrong or left anything out. I can’t really overemphasize how rare or important that is. Second, the food has always been so fresh and delicious and amazing, and the workers are always friendly and kind. What an amazing place to eat. Thanks, Panera.
  • EN
    Emily Nemeth
    Dec 13, 2025
    5.0
    We love the Fairport Panera. The staff are warm and inviting, my order is always quick and accurate.
  • TT
    Tasha
    Oct 30, 2025
    5.0
    The staff are friendly. The restaurant is clean. It's not crowded when I go, typically in the morning. There's always parking. The food is fresh.
  • ZW
    Zack Whitcomb
    Sep 19, 2025
    5.0
    fast service and good food
  • BT
    Brittany Tierson
    Nov 29, 2017
    1.0
    My salad was FROZEN! And my sandwich bread was soggy from water. So much for fresh. For the prices to continue to rise and food to be getting worse, you may be losing a faithful customer Panera.

Frequently Asked Questions About Panera Bread

Does Panera Bread at 16 Courtney Dr, Fairport, NY accept reservations?

No, Panera Bread at this location does not accept reservations.

What are the operating hours for Panera Bread in Fairport?

Panera Bread is open Monday to Friday from 7 AM to 9 PM, and on weekends from 8 AM to 9 PM.

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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