Panera Bread

4.1
551 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

16 Courtney Dr, Fairport, NY
14450, United States
(585) 425-0527
https://www.panerabread.com/en-us/cafe/locations/ny/fairport/16-courtney-dr
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Fairport is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
16 Courtney Dr, Fairport, NY
14450, United States

Hours

Reviews

4.1
551 reviews
5 stars
300
4 stars
132
3 stars
56
2 stars
25
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers generally praised the staff for being friendly and helpful, but there were multiple complaints about order inaccuracies and slow service.

Food Quality

While many reviews highlighted the freshness and taste of the food, there were significant complaints about food quality, including issues with temperature, portion sizes, and specific items being subpar.

Cleanliness

The restaurant was often noted for its clean environment, although some reviews mentioned dirty tables and unsanitary conditions.

Pricing

Several customers expressed concerns about high prices relative to portion sizes and food quality, indicating a perception of poor value.
  • EN
    Emily Nemeth
    Dec 13, 2025
    5.0
    We love the Fairport Panera. The staff are warm and inviting, my order is always quick and accurate.
  • TT
    Tasha
    Oct 30, 2025
    5.0
    The staff are friendly. The restaurant is clean. It's not crowded when I go, typically in the morning. There's always parking. The food is fresh.
  • ZW
    Zack Whitcomb
    Sep 19, 2025
    5.0
    fast service and good food
  • SM
    Shelby Mayville
    Aug 30, 2025
    2.0
    Been thru the drive thru two separate times. The first time they forgot my silverware. I had to eat my salad with my fingers and soup like a drink. Went back again. After they handed me the bag I asked if they put silverware in this time, because it was forgotten last time. He goes oh I don’t think so, I open it up and lo and behold, no silverware again. Not sure how they could mess up twice in a row on different days but it happened. If you choose to use the drive-thru make sure you check for silverware. TLDR: they forget the silverware in the drive-thru. Make sure you double check before you leave.
  • CB
    Chris Bernhard
    Aug 3, 2025
    5.0
    Consistent
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Frequently Asked Questions About Panera Bread

Does Panera Bread at 16 Courtney Dr, Fairport, NY accept reservations?

No, Panera Bread at this location does not accept reservations.

What are the operating hours for Panera Bread in Fairport?

Panera Bread is open Monday to Friday from 7 AM to 9 PM, and on weekends from 8 AM to 9 PM.