Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 20 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Staff Attitude
While some customers praised the friendliness and professionalism of the staff, others reported rude behavior and a lack of apologies for mistakes.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or poorly prepared items.
Cleanliness
The restaurant was noted for being clean and well-maintained in several reviews, contributing positively to the overall experience.
TS
Tonia Smith
Oct 22, 2025
5.0
For a McDonald’s they were better than most. The food was fresh the service was great. The lady at the window was pleasant even with doing more than one job at once.
SG
Seth Green
Oct 16, 2025
5.0
I had a quick service
MM
Mel Mel
Sep 24, 2025
1.0
Took forever, got my order wrong, and manager is miserable and rude.
TT
Tony
Sep 20, 2025
2.0
Ordered curbside since the drive thru was wrapped around. I was actually the first and only one there at 9:05. At 9:06, I get an alert saying my order is on the way. As 10 plus mins go by, 3 more vehicles show up for curbside. Finally at 9:25, my order arrives curbside. 🙌 🤦♂️ Definitely not fast food and not even an apology for the extremely long wait time. Service was garbage today!!!
MN
Meemee Nope
Sep 8, 2025
3.0
They NEED healthier options. I take someone here for my job as a caregiver and nothing healthy. I pack my lunch.
What are the regular operating hours for McDonald's in Fairport, NY?
McDonald's in Fairport is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
When are the delivery hours for this McDonald's location?
Delivery is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What are the drive-through hours at McDonald's on Pittsford Palmyra Rd?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
What services does this McDonald's offer for customer convenience?
This McDonald's offers services including drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Does this McDonald's location accept contactless payment options?
Yes, it accepts various payment options including American Express, Android Pay, Apple Pay, Discover, Mastercard, Visa, and cash.
Where is McDonald's located in Fairport, NY?
It's located at 6720 Pittsford Palmyra Rd, Fairport, NY 14450, USA.
Are there any ice cream or smoothie shops near McDonald's?
Yes, Sweetscoops585, an ice cream shop and smoothie juice bar, is located nearby and can be a great place to enjoy a sweet treat before or after your McDonald's visit.
What coffee shops are nearby McDonald's on Pittsford Palmyra Rd?
Nearby coffee shops include Dunkin' and Starbucks, both ideal spots for coffee lovers and convenient to visit alongside McDonald's.
Are there any banking services near McDonald's in Fairport?
Yes, KeyBank and Citizens banks are nearby, which can be convenient for customers needing financial services when visiting McDonald's.
Can I order McDonald's through a mobile app?
Yes, you can order using the McDonald's app available for iOS and Android, or order online through the provided delivery URL.