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Wendy's

3.3
(277 reviews)

Business Details

(315) 818-5088

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
26586 Valentine Dr., Evans Mills, NY
13637, United States

Hours

Reviews

3.3
277 reviews
5 stars
104
4 stars
52
3 stars
24
2 stars
20
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, including complaints about the freshness of fries and burgers.

Cleanliness

There were mixed reviews on cleanliness, with some praising the dining area while others noted dirty tables and bathrooms.

Overall Experience

While some customers had positive experiences, many expressed dissatisfaction and indicated they would not return.
  • TW
    Tyler Wilder
    Feb 7, 2026
    1.0
    I hate you people, act like the fries come out your paycheck. 1 star, cold fries.
  • EE
    Erik
    Feb 4, 2026
    1.0
    Rude from the window to the manager. Haven't gotten an order correct on ANY of my visits (which is rare with so many options nearby with actual polite employees). Treated as an inconvenience from the drive through speaker, to the window, where they will shove food at you and shut the window on you. The managers I have spoken to seem only to be able to read from the same, toneless, apology boiler plate. For a business, its embarrassing. Take your business to any of the multitude of other options in the area. 7-11 next door, polite and great pizza and subs. Walmart across the street, Mcdonalds right down the road, Arby's, L&L Hawaiin BBQ just to name a few of the many many options available, where you won't be treated like your doing something wrong for bringing someone money.
  • KP
    Katelyn Peterson
    Jan 9, 2026
    2.0
    I’m not sure if this is how all Wendy’s are doing it now but this is the Son of Baconator which has shrank so much. This was incredibly disappointing. The price is too high for essentially a kids burger
  • BD
    Bryan Dwyer
    Jan 7, 2026
    5.0
    Grabbed a quick bite at Wendy’s today between errands. Food was hot, fresh, and came out quickly even with a steady lunch rush. The dining area was clean, though it was a bit noisy during peak time. After eating, I headed to NNY Massage for Thai Yoga Bodywork, which was exactly what I needed. The session slowed everything down and released tension from sitting and driving. Walked out feeling refreshed and relaxed.
  • MA
    Matt James (Karma Akabane)
    Dec 7, 2025
    1.0
    Workers were too busy trying to flirt with the female employee to pay attention. Food was gross. Chili tasted like chemicals. $14 for four tiny tenders and cold fries is unacceptable.

Frequently Asked Questions About Wendy's

Is 26462 Herrick Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at this Wendy's location?

The drive-thru is open from 7:00 AM to midnight Sunday through Wednesday, and until 1:00 AM Thursday through Saturday.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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