Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised friendly staff while others reported rude and incompetent service.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality; some customers received cold or stale food, while others enjoyed fresh meals.
Cleanliness
Reports of unsanitary conditions, including dirty tables and bathrooms, affecting customer experience.
Wait Times
Long wait times reported in both drive-thru and in-store, causing dissatisfaction among customers.
TO
Terre Odett
Nov 12, 2025
1.0
Worst Wendy's ever. Ordered 20 nuggets , got 10. The medium fries were smaller than McDonals small fry. 50 dollars to not receive our whole order and nobody answers the phone. Management sucks. I hope y'all are one of the 300 that is being closed.
DL
David Lazy
Nov 10, 2025
5.0
This was without a doubt, the cleanest, nicest, fastest best tasting Wendy's I have EVER been to.
MC
Madison Cairo
Oct 13, 2025
5.0
The folks here were so kind! We thought the customer service was great, food came out quickly with no issues. Zero complaints!
CS
carlos santiago
Sep 8, 2025
1.0
Paid for an order on Uber Eats. Manager claimed he couldn't find the order in the system and had me call Uber customer support. I was told by support that my receipt on the app should be proof enough for me to get my food. After showing my Uber eats receipt; I was still told there's nothing they can do for me.
So... if you want incompetent employees and poor service, this is your spot!
LA
Linda Adrian
Aug 20, 2025
1.0
Went through the drive through and ordered a Dave's single with ketchup, lettuce, and mayo only. They repeated it twice at the drive through, once when I paid and once at the pick up. Ketchup, lettuce, mayo only, yes that is right. I get home and it has cheese. I call and get a ride lady who said you didn't say no cheese! No I said ketchup, lettuce, mayonnaise only. She said it comes with cheese you should have said no cheese! I repeated my order again I said I ordered ketchup, lettuce, mayonnaise only! ONLY! She nastily said you didn't say no CHEESE. I told her do you need to be college educated to understand ketchup, lettuce, mayonnaise only, means that is all that should be on the burger. She was nasty, rude and a few other adjectives that I won't write on here. Avoid this Wendy's!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Evans Mills, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Evans Mills, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (315) 818-5088.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 26462 Herrick Wendy’s serve breakfast?
Yes, this Wendy’s location in Evans Mills, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open from 7:00 AM to midnight Sunday through Wednesday, and until 1:00 AM Thursday through Saturday.
Does this Wendy's location in Evans Mills serve breakfast?
Yes, this Wendy's location serves breakfast, including sandwiches, combos, coffee, and sides.
How can I find out if delivery is available near me for this Wendy's?
Use the Wendy's app or visit order.wendys.com and enter your delivery address to see if delivery is available in your area.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Where can I find menu pricing and nutrition information for this Wendy's?
Menu pricing and nutrition/allergen information can be found via the Wendy's mobile app or website at order.wendys.com once you select this location.
Is there a way to order online or through an app from this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store and other platforms.
How can I contact this Wendy's location with questions or feedback?
You can call this location at (315) 818-5088 or provide feedback via Wendy's Customer Care through their website or phone at 888-624-8140.
What other fast food restaurants are near this Wendy's where I could grab a meal?
Nearby fast food options include Taco Bell, Dairy Queen Grill and Chill, and Tim Hortons, all great alternatives or complements to your Wendy's visit.
Are there convenience stores nearby where I can pick up snacks or coffee before or after visiting Wendy's?
Yes, 7-Eleven and Sunoco convenience stores are nearby, perfect for grabbing snacks, coffee, or quick essentials along with your meal.
What nearby services can help me if I need to refuel my car or visit the post office while at Wendy's?
You can refuel at nearby gas stations like APlus at Sunoco or Nice N Easy. The local USPS post office is also nearby for mailing needs.