Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
While some customers enjoyed the burgers and shakes, many complained about cold or improperly cooked food, as well as issues with order accuracy.
Staff Behavior
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attention to customers.
Pricing Concerns
Customers expressed dissatisfaction with the pricing, feeling that the quality of food did not justify the cost.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, noting enjoyable meals and friendly staff.
DF
Devon Fuster-Napoles
Nov 5, 2025
5.0
Honestly a really good spot to go to and eat a tasty burger. The Staff was awesome and friendly and the manager even talked to me about the store a bit. The shake (cinnamon toast crunch) was absolutely delicious and good for sweet tooth folks. 10/10 would recommend to check it out!
KK
Kyungmin Kim
Oct 26, 2025
1.0
Fries came out like it’s been sitting there for a while for both temp and taste. Asked to reheat it. Got stared like a weirdo for it. Im still waiting. It’s been 10 mins.
So,
I asked if fries were done so i could just bring it with me at this point. The workers started to do this typical blame shifting amongst themselves while I’m standing there waiting. It was safe for me to assume that i wasn’t getting my fries in reasonable time, so i told them, “Don’t worry about it”. The gentleman, who seems to be the manager, called me to come back in a manner that I did something wrong lmao. He said “10 mins isn’t long”. I replied, “not for you, but it is for me”. He seems visibly triggered, and he added “i was about to accommodate you but it is your attitude”. I knew where this was going. I hurt man’s ego. But I couldn’t care less about random man’s hurt ego just like the fries they served me. The man tried to hand me the fries, but I declined. God knows what they did to the fries at this point. I said I’m good. He takes it back. Basically, i didn’t get my fries but got a free discipline class about my attitude from a random dude who claims 10 mins isn’t long to fix their cold fries as a manager of a burger chain. There were two other customers and 5-6 workers at the time. I did not enjoy the encounter, nor another man’s tantrum. Spent 18 dollars for a burger and a coke that tasted like a burger and a coke. The lines in the McDonald started to make much more sense as I drove off.
CA
Cindy Alvarez-Vega
Oct 21, 2025
1.0
The one time I try to order from WayBack Burger. They messed up my order. When I clearly stated CAESAR Dressing and didn’t get not even a single dot of dressing.
JB
josh balhuizen
Oct 2, 2025
1.0
Took 30 mins for a Togo order. Cashier was touching his nose and then touching thing. Last time I was here something similar, mopping and then cooking without putting gloves on or washing hands. The food was a mess all mustard basically. The tater tots were good at first till after a few cause the salt was overwhelming. $18 and 30 mins of a normal lunch time wasted. I will not be coming back. Starving or this place, starve.
JF
JD Freeman
Sep 28, 2025
5.0
Good impossible burger. Cooked to order. Online and kiosk system for ordering, or counter.
Taste is good. Better than the big chains. Reasonable prices.
What type of food does Wayback Burgers in Evans Mills serve?
Wayback Burgers is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches.
What are the operating hours of Wayback Burgers in Evans Mills?
Wayback Burgers is open from 10:30 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.
Does Wayback Burgers offer delivery or pickup services?
Yes, Wayback Burgers offers both in-store pickup and delivery services.
What payment methods are accepted at Wayback Burgers in Evans Mills?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where is Wayback Burgers located in Evans Mills?
Wayback Burgers is located at 26455 Johnson Road, Evans Mills, NY 13637, USA.
How can I place an order for delivery from Wayback Burgers Evans Mills?
You can place a delivery order online via their delivery URL at https://order.waybackburgers.com/menu/wayback-burgers-evans-mills/?handoff=delivery.
What brands of beverages does Wayback Burgers offer?
Wayback Burgers features Coca-Cola beverages.
Which nearby places can I visit before or after dining at Wayback Burgers Evans Mills?
Nearby you can visit Carvel ice cream shop for dessert, Pawn King if interested in pawn shop services, or enjoy a pizza at Little Caesars Pizza.
Are there nearby entertainment options around Wayback Burgers in Evans Mills?
Yes, you can check out Johnson Rd Evans Mills - GameStop for video games or visit the Grand Buffet of Leray Inc for Asian cuisine nearby.
Can customers combine a visit to Wayback Burgers with other nearby services?
Certainly, customers can enjoy a meal at Wayback Burgers and then visit nearby services like Casablanca Nails for a spa treatment or the Navy Federal Credit Union for banking needs.