Wayback Burgers

3.8
526 reviews

About

Burger JointAmerican RestaurantFast Food Restaurant
We're a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes and more.

Location

Wayback Burgers
26455 Johnson Road, Evans Mills, NY
13637, United States

Hours

Reviews

3.8
526 reviews
5 stars
267
4 stars
95
3 stars
59
2 stars
27
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

While some customers enjoyed the burgers and shakes, many complained about cold or improperly cooked food, as well as issues with order accuracy.

Staff Behavior

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attention to customers.

Pricing Concerns

Customers expressed dissatisfaction with the pricing, feeling that the quality of food did not justify the cost.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, noting enjoyable meals and friendly staff.
  • DF
    Devon Fuster-Napoles
    Nov 5, 2025
    5.0
    Honestly a really good spot to go to and eat a tasty burger. The Staff was awesome and friendly and the manager even talked to me about the store a bit. The shake (cinnamon toast crunch) was absolutely delicious and good for sweet tooth folks. 10/10 would recommend to check it out!
  • KK
    Kyungmin Kim
    Oct 26, 2025
    1.0
    Fries came out like it’s been sitting there for a while for both temp and taste. Asked to reheat it. Got stared like a weirdo for it. Im still waiting. It’s been 10 mins. So, I asked if fries were done so i could just bring it with me at this point. The workers started to do this typical blame shifting amongst themselves while I’m standing there waiting. It was safe for me to assume that i wasn’t getting my fries in reasonable time, so i told them, “Don’t worry about it”. The gentleman, who seems to be the manager, called me to come back in a manner that I did something wrong lmao. He said “10 mins isn’t long”. I replied, “not for you, but it is for me”. He seems visibly triggered, and he added “i was about to accommodate you but it is your attitude”. I knew where this was going. I hurt man’s ego. But I couldn’t care less about random man’s hurt ego just like the fries they served me. The man tried to hand me the fries, but I declined. God knows what they did to the fries at this point. I said I’m good. He takes it back. Basically, i didn’t get my fries but got a free discipline class about my attitude from a random dude who claims 10 mins isn’t long to fix their cold fries as a manager of a burger chain. There were two other customers and 5-6 workers at the time. I did not enjoy the encounter, nor another man’s tantrum. Spent 18 dollars for a burger and a coke that tasted like a burger and a coke. The lines in the McDonald started to make much more sense as I drove off.
  • CA
    Cindy Alvarez-Vega
    Oct 21, 2025
    1.0
    The one time I try to order from WayBack Burger. They messed up my order. When I clearly stated CAESAR Dressing and didn’t get not even a single dot of dressing.
  • JB
    josh balhuizen
    Oct 2, 2025
    1.0
    Took 30 mins for a Togo order. Cashier was touching his nose and then touching thing. Last time I was here something similar, mopping and then cooking without putting gloves on or washing hands. The food was a mess all mustard basically. The tater tots were good at first till after a few cause the salt was overwhelming. $18 and 30 mins of a normal lunch time wasted. I will not be coming back. Starving or this place, starve.
  • JF
    JD Freeman
    Sep 28, 2025
    5.0
    Good impossible burger. Cooked to order. Online and kiosk system for ordering, or counter. Taste is good. Better than the big chains. Reasonable prices.

Frequently Asked Questions About Wayback Burgers

What type of food does Wayback Burgers in Evans Mills serve?

Wayback Burgers is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches.

What are the operating hours of Wayback Burgers in Evans Mills?

Wayback Burgers is open from 10:30 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday.