Dunkin'

Reviews

• TT

  tyler

  5 days ago
  1.0
  Not trying to be that guy, but if your espresso machine is "having a small fire" and goes in an out for the last, month? You should be taking better care of your store or replacing these items? One of the workers told us tonight that we weren't allowed to put coffee milk in our iced coffee because that coffee only goes in lattes? lol 😭😭 please
• CB

  Cathy Besaw

  Feb 25, 2026
  5.0
  Love the refresher drinks! Great prices too!
• JS

  Jeff schwind

  Jan 17, 2026
  5.0
  One of the Best, staff are always plesant and servicenis quick. I have never had to wait in line long. Drive through is quick. Shout out to Jess she's outstanding and always on point.
• EE

  ExclusivelyTasha

  Jan 2, 2026
  1.0
  I typically give businesses multiple chances before leaving a negative review, but today my husband and I were very disappointed. We drove in from Fort Drum, and my husband had to go through the drive-through twice due to a missing sandwich. Before leaving, he specifically confirmed with the employee that the hash browns were included in the bag, yet they were not. Our order was simple, we remained patient throughout the process, and yet we arrived home to find that we had paid for food we did not receive. Unfortunately, this is not the first time this has happened. Customers should not have to return a third time to correct issues that should have been handled properly the first time. The repeated lack of order accuracy and attention to customer service is extremely disappointing.
• RS

  Rachel Spags

  Jan 2, 2026
  2.0
  I really really want to like this Dunkin. I have tried to be loyal. But today for the third time in a row, I ordered hot chocolate and was given plain coffee. Last time they handed me the wrong drink, so it's on me that I drove away, but today it has the correct label on the cup that says "hot chocolate" and yet it's filled with just plain coffee. THIRD TIME. I'm so disappointed. Also my sandwich had cheese on it, despite ordering no cheese, confirming no cheese, and the label on the bag stating "no cheese". I guess reading is hard and caring is harder...so I had to come leave a review because idk how else we're gonna get this place to change. I'm so annoyed I gave them my money twice this week and yet have not had ANY hot chocolate 😑