Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Food Quality
Many reviews mentioned cold or improperly prepared food, including cold fries and melted blizzards.
Customer Service
Numerous complaints highlighted poor customer service, including rude staff and unprofessional behavior from management.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, leading to frustration.
Cleanliness
Some reviews noted that the restaurant appeared dirty or unkempt, impacting the overall dining experience.
AP
alexey potashnii
Jan 2, 2026
1.0
Extremely long preparing time
BB
Brynlee Birch
Dec 18, 2025
1.0
Sat in line for nearly 40 minutes, waited 20 before they even took our order, and had a really long line forming.
JC
Jonathan Corbett
Dec 14, 2025
5.0
The best bacon burger ever
MA
Mia Anzola
Dec 14, 2025
1.0
Workers have bad attitudes.
KC
Kimberly Cabral
Nov 20, 2025
1.0
Waited 25 mins for my food and the fries were cold and burgers were soso. They r to slow. Hubby and I will not go back for a while. And my blizzard was melting so they let it sit there instead of bringing it to us like they r suppose too.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Evans Mills, NY offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, burgers, fries, and specialty treats like Blizzard® Treats and Chicken Strip Baskets.
What are the operating hours of Dairy Queen Grill & Chill in Evans Mills?
The Dairy Queen is open Monday to Thursday and Sunday from 10:30 AM to 9:30 PM, and on Friday and Saturday from 10:30 AM to 10:30 PM.
Does Dairy Queen Grill & Chill provide drive-thru service?
Yes, Dairy Queen Grill & Chill in Evans Mills has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly and offers amenities such as booster seats, high chairs, wheelchair accessibility, and restrooms.
Can I order food from Dairy Queen online or use a mobile app for deals?
Yes, you can order online for pickup via their website and download the Dairy Queen app for exclusive deals and mobile rewards.
Does Dairy Queen Grill & Chill have indoor and outdoor seating?
Yes, there is both indoor seating and outdoor seating available at this location.
Where is Dairy Queen Grill & Chill located in Evans Mills?
It is located at 26475 Johnson Rd, Evans Mills, NY 13637-3271, USA.
What nearby stores can customers visit along with Dairy Queen Grill & Chill?
Nearby, customers can visit Dollar Tree for discount shopping, Shoe Dept. for footwear, and Verizon or Wireless Zone for mobile needs.
Are there other dining options near Dairy Queen Grill & Chill in Evans Mills?
Yes, customers can also find Grand Buffet of Leray Inc (Chinese buffet), Wayback Burgers, Taco Bell, and Little Caesars Pizza close by for a variety of meal options.
What accommodations are available near Dairy Queen Grill & Chill for out-of-town visitors?
Nearby accommodations include Candlewood Suites Watertown-Fort Drum and Days Inn by Wyndham Watertown Fort Drum NY, both providing convenient lodging options.