Arby's

3.9
384 reviews
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Business Details

25495 Us Rte 11, Evans Mills, NY
13637, United States
(315) 629-5675
http://www.arbys.com/locations/us/ny/evans-mills/25495-us-rte-11/store-6940
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
25495 Us Rte 11, Evans Mills, NY
13637, United States

Hours

Reviews

3.9
384 reviews
5 stars
168
4 stars
94
3 stars
61
2 stars
20
1 star
41

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, especially the roast beef and curly fries, though some experienced issues with cold or undercooked items.

Service Speed

Service speed was inconsistent; while some praised quick drive-thru service, others reported long wait times and incorrect orders.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.

Customer Service

Staff friendliness varied; many reviews highlighted excellent service, while a few mentioned rude interactions with management.
  • AA
    Annalice Ayala
    Dec 31, 2025
    1.0
    If I could give 0 stars I would. How incompetent do you have to be to forget a fry order. Like a whole side to a meal and boom forgot it. I also am not going back to the store in the snow when I shouldn’t have to check the order. Thanks for nothing.
  • SS
    Steve Smith
    Oct 27, 2025
    4.0
    Place is new and clean. Lots of parking. Easily accessible. Food is solid for fast food. I enjoyed the mozzarella sticks especially. Service is a little slow at times but nothing major. A good fast food experience.
  • JS
    Jennifer Stone
    Oct 18, 2025
    5.0
    Loved it they did forget to give the Arby's sauce and ketchup we asked for other than that it was great
  • MM
    Memestar
    Sep 9, 2025
    4.0
    The food was really good, the price for what we had was a bit too much but other than that the food was really good especially the Mac and cheese
  • TD
    Tiffany Deno
    Sep 3, 2025
    4.0
    Just went through drive through on our way home. My Grandma and I each got a medium beef and cheddar meal with curly fries and cheese sauce... It was over $30.00 for our dinner... Without dessert!! Food was as usual, we knew the prices when we ordered... If we had more time, it would have been cheaper going to a Chinese buffet for 2! BUTTT... It's fast food, and convenient for a reason! $$
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