Dunkin'

3.9
456 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elmsford, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
182 Saw Mill River Rd, Elmsford, NY
10523, United States

Hours

Reviews

3.9
456 reviews
5 stars
217
4 stars
106
3 stars
64
2 stars
24
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times.

Food Quality

Mixed reviews on food quality, with some items described as stale or poorly prepared.

Cleanliness

Several reviews highlighted cleanliness issues both inside and outside the store.

Customer Experience

Many customers expressed frustration with incorrect orders and lack of attention to special requests.

Positive Feedback

Despite the negatives, some customers praised the coffee and friendly service at certain times.
  • WU
    Wanda urbina
    Oct 28, 2025
    1.0
    Coffee was great! But the service horrible I can’t even ask for anything at the employee specially the manager because she is the rudest on from all! This has nothing to do with what language they speak Like others have commented in there reviews its about how you treat customers.
  • OG
    Oscar G
    Sep 26, 2025
    1.0
    This may literally be the worst Dunkin I have ever stepped in in my life. It’s been three times I’ve been in the store and all three times something is very off. I do not believe they speak English here and the one person that I actually spoke to today Just stared at me with the blankest look you could ever give someone. The first time I went to this location, my English muffin was stale, and after telling the “Supervisor” she just said that’s how English muffins taste and then didn’t even check the other English muffins to see if they were expired or old. Today my donut tasted almost raw! Had to spit it out in disgust. Definitely not coming back. Sadly it’s the closest Dunkin to my workplace , but there is another one a couple miles further down I will give a shot.
  • LV
    LINKZX Vvs
    Aug 25, 2025
    1.0
    Terrible service
  • JT
    José Tabares
    Aug 20, 2025
    1.0
    Out side of the place smells horrible, no wonder the kitchen. Don’t order Uber or any online delivery on this store, don’t follow other and they even laugh at me when I called.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Elmsford, NY?

Dunkin' in Elmsford, NY is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.