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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(461 reviews)

Business Details

(914) 347-5768
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elmsford, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
182 Saw Mill River Rd, Elmsford, NY
10523, United States

Hours

Reviews

3.9
461 reviews
5 stars
218
4 stars
108
3 stars
64
2 stars
24
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Product Consistency

There were numerous complaints about incorrect orders and poorly made drinks, particularly hot chocolate and coffee.

Cleanliness

Some reviews highlighted cleanliness issues, including unsanitary conditions and flies in the store.

Positive Experiences

Despite the negative feedback, some customers praised the coffee and donuts, noting good experiences at this location.
  • DW
    Dawn William
    Dec 28, 2025
    5.0
    I had a coffee and a donut and everything was great😋. Thanks to all the employees. They were great.
  • TT
    theresa
    Dec 15, 2025
    1.0
    Truthfully if I could give one star I would. I order a hot chocolate…Dunkin’s hot chocolate is naturally creamy and sweet, that’s how it always comes out and how it’s properly made. Today I’ve never been more disappointed in my life, I ordered from here, and I opened the top to my drink, whoever gave me my drink and made it for me, made me CHOCOLATE water. I am in pure disgust. I paid 5 dollars for this and whoever is working decides to make disgustingly watered down hot chocolate. How is something like that okay??????? It’s undrinkable, it looks terrible, it tastes horrible. I don’t even know how something like this could be made or how it’s made. If this is how your hot chocolate is, please do not sell it anymore, because I can’t believe something like this could be sold and paid for. My hot chocolate was disgusting and had to throw the whole thing out because whoever made it, decided to give me water and a scoop of hot chocolate. management needs to fix this issue asap, because this…absolutely not okay. I will not be going back to this Dunkin in any sense. Horrible.
  • PR
    Pedro Ramirez
    Nov 24, 2025
    1.0
    Mal servicio tardan mucho no vuelvo más
  • WU
    Wanda urbina
    Oct 28, 2025
    1.0
    Coffee was great! But the service horrible I can’t even ask for anything at the employee specially the manager because she is the rudest on from all! This has nothing to do with what language they speak Like others have commented in there reviews its about how you treat customers.
  • OG
    Oscar G
    Sep 26, 2025
    1.0
    This may literally be the worst Dunkin I have ever stepped in in my life. It’s been three times I’ve been in the store and all three times something is very off. I do not believe they speak English here and the one person that I actually spoke to today Just stared at me with the blankest look you could ever give someone. The first time I went to this location, my English muffin was stale, and after telling the “Supervisor” she just said that’s how English muffins taste and then didn’t even check the other English muffins to see if they were expired or old. Today my donut tasted almost raw! Had to spit it out in disgust. Definitely not coming back. Sadly it’s the closest Dunkin to my workplace , but there is another one a couple miles further down I will give a shot.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Elmsford, NY?

Dunkin' in Elmsford, NY is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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