Dunkin'

3.8
551 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elmont, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
219 Hempstead Tpke, Elmont, NY
11003, United States

Hours

Reviews

3.8
551 reviews
5 stars
253
4 stars
114
3 stars
79
2 stars
27
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders and incomplete items, leading to frustration.

Cleanliness and Facilities

The restroom was frequently reported as out of order, and there were concerns about cleanliness and health standards.

Staffing Issues

Customers noted that the location is often understaffed, resulting in long wait times and slow service.

Product Quality

Several reviews mentioned inconsistent product quality, particularly with coffee and ice cream.
  • RR
    rashid rahman
    Oct 31, 2025
    1.0
    Not a place I will buy again
  • ST
    Sergii Tiutiunnyk
    Oct 30, 2025
    5.0
    Good
  • JF
    Janet F
    Sep 29, 2025
    1.0
    My sister and I attempted to use the promotional advertisement for a free coffee at Dunkin’ Donuts on 9/29/25. Upon arrival, the cashiers and store associates did not acknowledge us and continue to work as if my sister and I weren’t standing there. I attempted to place a coffee order and a sandwich order and my sister inquired if Duncan rewards number or card was needed for this transaction. We said that we were here for the free coffee day promotion and wanted to know what was needed to be able to get a free coffee drink. The cashiers were extremely unhelpful and began to speak in their own language amongst each other while ignoring our request. We tried several times to get our question answered however they were very unhelpful, and very dismissive. In addition to this unpleasant experience, they completed my sister’s online order incorrectly. This location has had a history of completing our orders incorrectly or treating us with poor customer service. You’re better off going to a different location. The ladies that work here have such a horrible attitude to you if you’re a POC but had no problem addressing a White customer with respect. Smh.
  • ME
    Mezchelyn Ellis
    Sep 28, 2025
    5.0
    Big improvement in service
  • SV
    sanwal virk
    Aug 25, 2025
    1.0
    The location is very under staffed. They have a single lady in the morning rush. Its super slow and the bathroom has been out of order since the beginning of time

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Elmont, NY?

Dunkin' in Elmont, NY is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Elmont offers both delivery and curbside pickup services.