Business Details
About
Mexican Restaurant
Chipotle Elmont is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
951 reviews
5 stars
495
4 stars
210
3 stars
80
2 stars
43
1 star
123
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service and long wait times, often citing understaffing as a major issue.
Food Quality
While many customers enjoyed the food, there were consistent complaints about poor food preparation, cold meals, and inadequate portion sizes.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and food debris, contributing to a negative dining experience.
Customer Service
Numerous customers expressed dissatisfaction with rude or unprofessional staff, indicating a need for better training and management.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration and disappointment.
- KPKevin Patel5 days ago1.0I recently placed an order through Uber Eats, and my friend went to pick it up. Unfortunately, the staff member who assisted him—a short Black girl working at the counter—was very unprofessional. She did not communicate politely and refused to give my friend proper answers when he asked about the order. The experience felt disrespectful and uncomfortable. I hope the management addresses this behavior so future customers have a better experience.
- SPSmit Patel5 days ago1.0My friend recently placed an order through Uber Eats, and my friend went to pick it up. Unfortunately, the staff member who assisted him—a short Black girl working at the counter—was very unprofessional. She did not communicate politely and refused to give my friend proper answers when he asked about the order. The experience felt disrespectful and uncomfortable. I hope the management addresses this behavior so future customers have a better experience.
- VPVijay Patel5 days ago1.0My friend recently placed an order through Uber Eats, and my friend went to pick it up. Unfortunately, the staff member who assisted him—a short Black girl working at the counter—was very unprofessional. She did not communicate politely and refused to give my friend proper answers when he asked about the order. The experience felt disrespectful and uncomfortable. I hope the management addresses this behavior so future customers have a better experience.
- HPhasmukh patel5 days ago1.0I recently placed an order through Uber Eats, and my friend went to pick it up. Unfortunately, the staff member who assisted him—a short Black girl working at the counter—was very unprofessional. She did not communicate politely and refused to give my friend proper answers when he asked about the order. The experience felt disrespectful and uncomfortable. I hope the management addresses this behavior so future customers have a better experience.
- PBPatrick Byron6 days ago1.0Horrible customer service and on top of that the service is very slow.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Elmont serve?
Chipotle Mexican Grill Elmont is a fast-casual restaurant offering customizable Mexican menu items like burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill Elmont?
Chipotle Mexican Grill Elmont is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill Elmont offer delivery or pickup services?
Yes, Chipotle Elmont offers both in-store pickup and delivery services for your convenience.
Can I order Chipotle Elmont online via an app?
Yes, you can order Chipotle Elmont online using the Chipotle app available on the App Store, or through their website at order.chipotle.com.
How can I contact Chipotle Mexican Grill Elmont?
You can reach them by phone at +1 516-328-0240 or email at NY.2967.Elmont@chipotle.com.
Does Chipotle Mexican Grill Elmont accept credit cards and offer catering?
Yes, Chipotle Elmont accepts credit cards and offers catering services among other services like gift cards and online orders.
Is Chipotle Mexican Grill Elmont LGBTQ friendly?
Yes, Chipotle Elmont welcomes LGBTQ customers as part of their inclusive service policy.
What are some restaurants near Chipotle Mexican Grill Elmont I can visit?
Nearby restaurants include Checkers at 600 Hempstead Turnpike, Sizzler, Applebee's Grill + Bar, Taco Bell, and Pizza Hut Express, offering a variety of dining options close to Chipotle.
Where can I find banking services near Chipotle Mexican Grill Elmont?
Nearby banking options include MCU (Municipal Credit Union), Emigrant Savings Bank, and Apple Bank with an Apple Bank ATM close by for your financial needs.
Are there any convenient stores or shops near Chipotle Mexican Grill Elmont?
Yes, Pike’s Wine & Liquor and CVS Pharmacy are nearby for shopping needs, while GNC Live Well provides vitamins and supplements close to Chipotle.