Wendy's

3.7
438 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
830 County Road 64, Elmira, NY
14903, United States

Hours

Reviews

3.7
438 reviews
5 stars
182
4 stars
115
3 stars
52
2 stars
26
1 star
63

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty bathrooms and dining areas, with some noting unsanitary conditions.

Service Quality

Many reviews highlighted rude and unfriendly staff, with instances of poor customer service and long wait times.

Food Quality

Several customers complained about cold, poorly prepared food, including issues with fries and sandwiches.

Order Accuracy

Numerous customers experienced incorrect orders and missing items, leading to frustration.

Value for Money

Some customers felt the prices were too high for the quality of food received.
  • KW
    Kevin W
    Oct 30, 2025
    5.0
    Food & service excellent. Floor could be cleaner but overall pretty good.
  • SB
    Steven Barton
    Oct 25, 2025
    3.0
    Dirtiest bathrooms I have been in in a long time. Dining room wasn't a lot better. Fries and ketchup packets under several tables and a full garbage can sat out in the middle of the dining room from when we entered to when we left, and we were the only 2 inside customers for at least 15 minutes.
  • JS
    John Sullivan
    Oct 14, 2025
    5.0
    Great prices and military discount
  • AM
    Amy Montondo
    Oct 3, 2025
    2.0
    Rude and unfriendly. Lady ignored us and eventually took our order. She acted like we were inconveniencing her. The fries were cold. Went up to see about getting new ones and was ignored and I gave up. They had no cups for ketchup. We had to make our own 'cup' out of foil the burger came in. I'd avoid this Wendy's if you can. Definitely not going back.
  • DO
    Darren Ollis
    Sep 6, 2025
    3.0
    Drive thru was closed for repairs and then got an attitude when I asked for my food after going inside saying I could have just waited..

Frequently Asked Questions About Wendy's

Is Big Flats Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.