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McDonald's

3.0
(1928 reviews)

Business Details

410-15 N Main St, Elmira, NY
14901, United States
(607) 398-6015
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
410-15 N Main St, Elmira, NY
14901, United States

Hours

Reviews

3.0
1,928 reviews
5 stars
486
4 stars
340
3 stars
352
2 stars
228
1 star
522

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, such as cold or undercooked items, incorrect orders, and unsanitary conditions.

Management Issues

Several customers mentioned a lack of effective management, leading to chaotic environments and unmotivated staff.

Customer Experience

Overall, the dining experience was often described as disappointing, with many customers expressing frustration over repeated negative experiences.
  • MT
    Michael Tryon
    1 day ago
    1.0
    Drive through isn't a drive through anymore. You order then wait for 20 mins for food in car.
  • BB
    Burnout
    2 days ago
    1.0
    One of the rudest customer services you will ever experience at a McDonalds. The prices are already insane but the long wait times (20 to 30 minutes) is absolutely crazy and on top of that rude managers can't seem to handle their workers or these long wait situations! Awful!
  • LG
    Lowky Gitl
    2 days ago
    1.0
    Bathroom locked for public, tables and floors messy and had leftover food on it, service was slow, and food we received was cold and burgers were burnt.
  • CM
    Caleb Mastin
    2 days ago
    1.0
    Burgers were burnt, fries were cold, tables not clean, and bathrooms are locked should be public
  • GT
    Glenna Tennant
    Feb 19, 2026
    3.0
    Got my order wrong wouldn't fix it!

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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