Five Guys

4.5
1408 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 950 County Rt. 64 in Elmira is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
950 County Rt. 64, Elmira, NY
14903, United States

Hours

Reviews

4.5
1,408 reviews
5 stars
954
4 stars
327
3 stars
76
2 stars
24
1 star
27

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the burgers and fries for their taste and freshness, though some noted issues with overcooking and incorrect orders.

Pricing

Many reviews mentioned that the prices are high, with some customers feeling that the quality justifies the cost, while others found it excessive.

Service

Feedback on service was mixed; while many customers appreciated the friendly and efficient staff, others reported rude service and order mistakes.

Cleanliness

Several reviews highlighted cleanliness as a concern, particularly regarding the dining area and restrooms.

Overall Experience

Overall, customers expressed a strong preference for Five Guys due to the quality of food, despite some service and pricing complaints.
  • JG
    James Guenther
    Dec 18, 2025
    5.0
    Map of countries with Five Guys locations More followed in Old Town Alexandria and Springfield, Virginia, making five locations open by 2001. Their success encouraged the Murrells to franchise their concept the following year, engaging Fransmart, a franchise sales organization. Former American football player Mark Moseley, who had gone to work for Fransmart after his football career, played a key role in Five Guys' expansion and went on to become the company's director of franchise development after it ended its business relationship with Fransmart.[17][19] In early 2003, the chain began franchising, opening the doors to rapid expansion which caught the attention of national restaurant trade organizations and the national press. The expansion started in Virginia and Maryland, and by the end of 2004, over 300 units were in development through the Northeast. Over the next few years, the chain rapidly expanded across the entire United States and into Canada, reaching over 1,000 locations by 2012.[needs update][citation needed] The first location outside of North America opened in the United Kingdom on July 4th, 2013, in London on Long Acre in Covent Garden.[20] The chain now has more than 170 restaurants in the UK. In 2023 they celebrated their 10th Anniversary in the United Kingdom.[21] Five Guys also has locations in the Middle East and has continued to expand in Europe. In late 2017, Five Guys opened its first restaurants in Germany, with a branch in Frankfurt and another in Essen.[22] Five Guys opened its first Korean store in Gangnam, Seoul, at 11 a.m. on June 26, 2023, with a countdown shout. As of 2024, there are a total of four branches in Seoul.[23] Five Guys Enterprises has several affiliated companies that are not part of a consolidated group, but are under common ownership. Five Guys Operations was founded in 2012,[24] Five Guys Holdings was founded in 2007.[25] Five Guys Foods UK Limited was incorporated on March 12, 2013.[26] FGE International,[27] FGO International BV,[27] and FG Coöperatief U.A.[28] are based in Amsterdam. FGH International C.V. is located in Bermuda.[29] Five Guys had a 39,900-square-foot (3,710 m2) headquarters in Lorton, Virginia, overlooking the Occoquan and Potomac Rivers, that was specially designed to convey the corporate brand. According to the architect, "The lobby mimics the typical Five Guys restaurant with red and white tile, tall tables, Freestyle Coke machine and signature peanut boxes."[30] In 2023, they moved their headquarters to a new location in Alexandria, Virginia.[31] On September 24, 2020, the first Five Guys location with a drive-through window opened in Surfside Beach, South Carolina. The franchisee retained it from the former business in the building in light of COVID-19 pandemic safe practices.[32] In September 2021, Five Guys opened their first location in Australia.[33] The chain also has plans to expand into New Zealand.[34] In November 2022, Five Guys announced the relocation of their headquarters to the Carlyle neighborhood of Alexandria, Virginia.[35] In November 2025, Five Guys announced that it would open their first restaurant in Denmark, at Fisketorvet, a shopping mall in Copenhagen.[36]
  • DB
    Daniel Bowers
    Dec 14, 2025
    1.0
    $125 for 6 burgers and 4 fries, and they put the wrong toppings on everything
  • AG
    Anthony “APPG” Guild
    Dec 13, 2025
    5.0
    Never let's me down. Best burgers hands down.
  • MH
    Mike H
    Nov 24, 2025
    5.0
    Best burgers in town! Fast service and huge portions of fries. Great place!!!
  • TB
    Tina Baker
    Nov 21, 2025
    5.0
    The workers were polite, curtious and funny. Very good crew 😁

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.