Dunkin'

4.0
833 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elmira, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
301 Madison Ave, Elmira, NY
14901, United States

Hours

Reviews

4.0
833 reviews
5 stars
433
4 stars
170
3 stars
112
2 stars
43
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, particularly in the drive-thru, with some waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and modifications not being followed.

Staff Attitude

Feedback on staff behavior was mixed; while some customers praised friendly service, others reported rudeness and unprofessionalism.

Cleanliness

Several customers noted that the location was dirty, with complaints about the state of the bathrooms and the outside area.

Food Quality

The quality of food and drinks received mixed reviews, with some customers enjoying their items while others found them stale or poorly made.
  • JH
    Joseph Hartwell
    Nov 1, 2025
    1.0
    The worst in elmira
  • AS
    Ava S
    Oct 24, 2025
    1.0
    I got a caramel latte and it’s literally pumpkin spice can you not read?
  • CI
    Charita Ingram
    Sep 25, 2025
    4.0
    We walked up to the counter and order our food which took no time at all before it was on the counter. Everyone was nice and polite. The atmosphere was great (music in bathroom just a tad bit to loud) but overall I would definitely visit again.
  • JT
    Jennifer Tammelin
    Sep 5, 2025
    1.0
    I understand Dunkin' is a popular chain. I understand they're busy. What I don’t understand is why a customer standing at the register, the first person in line,gets completely ignored for over 15 minutes. I walked in hoping to grab a quick coffee and maybe a breakfast sandwich. What I got instead was five employees bustling around filling drive-thru and online orders like I wasn’t even there. Not one of them acknowledged me. No eye contact. No “We’ll be right with you.” Nothing. It was clear my presence at the counter was irrelevant. Apparently, if you’re not a car or a mobile order, you don’t exist. If this location doesn’t want to serve walk-in customers, maybe just say that outright so we don’t waste our time. I left empty-handed, disappointed, and frankly angry that my time meant nothing to your team. Do better.
  • KL
    Karyn Lynch
    Aug 17, 2025
    3.0
    People were friendly. Went through the drive in. Totally filthy outside. Won't likely return. Travelling thru!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 301 Madison Ave, Elmira, NY?

Dunkin' is open daily from 5:00 AM to 8:00 PM except on Thursdays when it closes at 7:00 PM.

Does Dunkin' in Elmira offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.