Mixed reviews on food quality; some customers enjoyed the cheesesteaks while others found them lacking in flavor and freshness.
Service Issues
Numerous complaints about rude staff and poor customer service experiences.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
Cleanliness
Reports of dirty dining areas and unsanitary conditions were noted by several customers.
Positive Experiences
Some customers praised the friendly service and enjoyed their meals, indicating a potential for positive experiences.
SD
Stacey Davenport
Nov 11, 2025
3.0
My sandwich was good, but I got a small and there was definitely a lack of meat in it. The small bun definitely overwhelmed the filling. I don't think it was worth the almost $13 that I paid for the sandwich, some fries, and a small drink.
GP
garold Phillips
Oct 17, 2025
4.0
Easy to order. Very good cheese steak
DB
Dakota Brown
Sep 30, 2025
1.0
Halfway decent Philly for a horrible value. Charged $1.49 to change the cheese from Provolone to American and charged $1.20 for hot sauce. Will never go here again.
SK
Susan Knickerbocker
Aug 24, 2025
1.0
They always have good food however tried to call an order for us to pick up. They wanted me to give my credit card over the phone. Didn't happen. Went to Five Guys instead.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Thursday from 10:30 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks is closed for delivery every day of the week.
Is there a drive-through option available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not have drive-through services; it is closed for drive-through every day.
Can customers place orders for pickup at Charleys Cheesesteaks?
Pickup service is not available at Charleys Cheesesteaks as it is closed for pickup every day.
Does Charleys Cheesesteaks offer takeout options?
No, Charleys Cheesesteaks is closed for takeout every day of the week.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards as payment methods.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 830 County Route 64, Suite 19D, Elmira, NY 14903, USA, in the Consumer Square area.
What nearby stores can I visit along with Charleys Cheesesteaks in Consumer Square?
Nearby stores include Chacos (a shoe store), Bed Bath & Beyond (a furniture store), and HomeGoods (a department and home goods store). You might enjoy shopping at these locations before or after your meal at Charleys Cheesesteaks.
Are there any nearby medical or urgent care facilities near Charleys Cheesesteaks?
Yes, WellNow Urgent Care and Five Star Urgent Care are located nearby, providing convenient options for medical care visits when you're in the area around Charleys Cheesesteaks.
What dining options are available near Charleys Cheesesteaks?
You can also find Moe's Southwest Grill, a Tex-Mex style restaurant, and TGI Fridays in the vicinity, offering a variety of dining choices around Consumer Square.