Mixed reviews on food quality; some customers enjoyed the cheesesteaks while others found them lacking in flavor and portion size.
Service Issues
Several customers reported rude staff and poor service experiences, including order mistakes and lack of attentiveness.
Pricing Concerns
Many customers felt the prices were too high for the portion sizes and quality of food received.
Cleanliness
Multiple reviews mentioned cleanliness issues, with some customers noting dirty tables and floors.
Positive Experiences
Despite the negatives, several customers praised the food, service, and overall experience, indicating a loyal customer base.
SD
Stacey Davenport
Nov 11, 2025
3.0
My sandwich was good, but I got a small and there was definitely a lack of meat in it. The small bun definitely overwhelmed the filling. I don't think it was worth the almost $13 that I paid for the sandwich, some fries, and a small drink.
GP
garold Phillips
Oct 17, 2025
4.0
Easy to order. Very good cheese steak
DB
Dakota Brown
Sep 30, 2025
1.0
Halfway decent Philly for a horrible value. Charged $1.49 to change the cheese from Provolone to American and charged $1.20 for hot sauce. Will never go here again.
SK
Susan Knickerbocker
Aug 24, 2025
1.0
They always have good food however tried to call an order for us to pick up. They wanted me to give my credit card over the phone. Didn't happen. Went to Five Guys instead.
AE
Anthea Emerson
Feb 9, 2022
5.0
I really enjoy coming here. The food is always delicious. Made fresh right Infront of you! Every sandwich I've tried here has been great. Their fruit lemonades in the summer are amazing and they have great fries. The staff are always courteous and I never have to wait too long for my food even when it is busy.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Thursday from 10:30 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks is closed for delivery every day of the week.
Is there a drive-through option available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not have drive-through services; it is closed for drive-through every day.
Can customers place orders for pickup at Charleys Cheesesteaks?
Pickup service is not available at Charleys Cheesesteaks as it is closed for pickup every day.
Does Charleys Cheesesteaks offer takeout options?
No, Charleys Cheesesteaks is closed for takeout every day of the week.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards as payment methods.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 830 County Route 64, Suite 19D, Elmira, NY 14903, USA, in the Consumer Square area.
What nearby stores can I visit along with Charleys Cheesesteaks in Consumer Square?
Nearby stores include Chacos (a shoe store), Bed Bath & Beyond (a furniture store), and HomeGoods (a department and home goods store). You might enjoy shopping at these locations before or after your meal at Charleys Cheesesteaks.
Are there any nearby medical or urgent care facilities near Charleys Cheesesteaks?
Yes, WellNow Urgent Care and Five Star Urgent Care are located nearby, providing convenient options for medical care visits when you're in the area around Charleys Cheesesteaks.
What dining options are available near Charleys Cheesesteaks?
You can also find Moe's Southwest Grill, a Tex-Mex style restaurant, and TGI Fridays in the vicinity, offering a variety of dining choices around Consumer Square.