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Arby's

4.0
(766 reviews)
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Business Details

2487 Corning Rd, Elmira, NY
14903, United States
(607) 796-4271
http://www.arbys.com/locations/us/ny/elmira/2487-corning-rd/store-6527
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2487 Corning Rd, Elmira, NY
14903, United States

Hours

Reviews

4.0
766 reviews
5 stars
361
4 stars
205
3 stars
93
2 stars
40
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and disorganization, particularly during busy hours.

Food Quality

Mixed reviews on food quality; some items were praised while others were criticized for being cold, overcooked, or incorrect.

Staffing Problems

Many reviews highlighted understaffing as a significant issue, leading to overwhelmed employees and poor service.

Cleanliness Concerns

Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Positive Staff Interactions

Despite the issues, many customers appreciated the friendliness and effort of the staff, who were often described as doing their best under difficult circumstances.
  • TS
    Toby Southern
    1 day ago
    4.0
    Great service
  • BB
    Beckey Blanken
    3 days ago
    5.0
    Excellent customer service from Lynne. She was so friendly and helpful. She offered up suggestions for my elderly mother. One of the best Arby's dining experiences we have ever had. We will definitely return.
  • CC
    Cindy Clark
    Jan 21, 2026
    4.0
    Consistent great customer service
  • DS
    David Sawyer
    Oct 31, 2025
    1.0
    Steak bites pre-cooked warmed up in the Microwave well done scored a 1 out of 10 don’t do it Garbage
  • TF
    Tyler Fauver
    Oct 29, 2025
    1.0
    Placed a mobile order for drive thru. Was told to pull into one of the spots and they’ll bring it out to me. Waited 15 minutes, went inside, and my food was sitting on the counter. Not to mention the last two times my curly fries have been cold also. This place seems very disorganized, probably won’t be coming back to this location.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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