Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.0
762 reviews
5 stars
359
4 stars
203
3 stars
93
2 stars
40
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and disorganization, particularly during busy hours.
Food Quality
There were numerous complaints about food being cold, overcooked, or incorrect, with some customers expressing disappointment in the freshness and preparation of their meals.
Staffing Concerns
Many reviews highlighted that the location appears to be understaffed, leading to overwhelmed employees and poor service experiences.
Cleanliness
Several customers noted that the restaurant was dirty, with concerns about hygiene in both the dining area and food preparation.
Positive Staff Interactions
Despite the issues, some customers praised the friendliness and effort of the staff, acknowledging their hard work under difficult circumstances.
- DSDavid SawyerOct 31, 20251.0Steak bites pre-cooked warmed up in the Microwave well done scored a 1 out of 10 don’t do it Garbage
- TFTyler FauverOct 29, 20251.0Placed a mobile order for drive thru. Was told to pull into one of the spots and they’ll bring it out to me. Waited 15 minutes, went inside, and my food was sitting on the counter. Not to mention the last two times my curly fries have been cold also. This place seems very disorganized, probably won’t be coming back to this location.
- CSCynthia A SimpsonOct 15, 20252.0Terrible service. Especially coming from the manager. She had me waiting in the drive through before I could even order for 8 minutes and I was the ONLY customer in drive thru and restaurant, I asked how much longer and she says "five more minutes" and then I order, and pull up and she takes another 6 minutes to even come to the window to take my payment. She gives me my drink and then tells me to pull up ahead and wait for my order. I refused. 2 minutes later my order came. My mom was assistant manager for many years at Arby's and I myself worked for Arby's so speaking from experience behind the counter, this is completely uncalled for. Never again..
- FHFrancesca HenningOct 7, 20255.0It was great to get a free slider, bought curly fries and a drink but Jessy told me about going online to fill out receipt survey to score a free shake. The only thing is that it's so dingy and dirty in the restaurant that the guy moping the floor was just spreading sticky water around. I felt like my sneakers were going to leave me running around with socks. They have to clean the floor right. A cleaning service in there. A remodel is in order. It's kind of depressing. No wonder everyone uses the drive thru.
- JRJeanine ReeseAug 31, 20255.0The chicken cordon bleu sandwich was phenomenal. Changed my life. If I am ever in this town again, you can bet I'll be thinkin' Arby's.