Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Elmira Heights, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
331 reviews
5 stars
176
4 stars
65
3 stars
33
2 stars
22
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude or indifferent service, with many noting poor interactions with staff.
Order Accuracy
Numerous reviews mention issues with incorrect orders, including missing items and wrong food preparation.
Speed of Service
Customers frequently reported long wait times, particularly during busy hours, and noted that the location often appears understaffed.
Product Quality
While some customers enjoyed the food and drinks, others reported stale items and inconsistent quality, particularly with coffee and baked goods.
Cleanliness
Some reviews highlighted cleanliness issues, including dirty machines and unsanitary conditions.
- NPNancy PalmerNov 10, 20255.0Coffee and donuts were hot and fresh. Service was very friendly and welcoming.
- DRDavid RoseSep 8, 20251.0Worst customer service today!! And they gave me the wrong order!! Usually in customer service the employee says please and thank you...not at this location!!
- JDjanette doucetteJul 7, 20251.0Extremely rude drive thru people both times we went.
- KGkessa griffinFeb 20, 20231.0Very rude on the intercom . Annoyed with me and just rushed me. Really was a bad experience all around wrote corporate!
- JLJoan LevyJan 22, 20235.0This Dunkin'is easy to find. The service is always excellent. I enjoy the bagels, coffee, and lattes here.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Elmira Heights, NY?
Dunkin' in Elmira Heights operates daily from 5:00 AM to 7:00 PM, except on Fridays when it closes at 5:30 PM for delivery service.
Does Dunkin' in Elmira Heights offer curbside pickup or delivery?
Yes, Dunkin' offers both delivery and curbside pickup services.
What are some specialty products available at Dunkin' during the holiday season?
During the holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at Dunkin' Elmira Heights?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What types of meals does Dunkin' serve at the Elmira Heights location?
Dunkin' serves breakfast, lunch, and brunch meals.
Does Dunkin' Elmira Heights have a drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient ordering and pickup.
What are the main specialties offered by the Dunkin' Elmira Heights store?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there other Dunkin' locations near the Elmira Heights store?
Yes, there is another nearby Dunkin' offering donuts, coffee, and smoothies that customers might visit for variety or convenience.
What nearby places can help customers find Dunkin' in Elmira Heights?
Nearby real estate agencies like Warren Real Estate and Adrian J. Irvin Associate Real Estate Broker are in the area, which can act as landmarks to locate Dunkin'.
What nearby dining options are available around Dunkin' Elmira Heights?
Nearby, you can find Arby's for fast food sandwiches and Fat Rickys Horseheads, which is a bar and restaurant, offering additional dining variety.