McDonald's

3.5
2807 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
80-03 Queens Blvd, Elmhurst, NY
11373, United States

Hours

Reviews

3.5
2,807 reviews
5 stars
1,099
4 stars
586
3 stars
363
2 stars
194
1 star
565

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported excessively long wait times for their orders, often exceeding 30 minutes, which is not acceptable for a fast food establishment.

Staff Attitude

There were numerous complaints about rude and unprofessional staff, with many customers feeling ignored or treated poorly during their visits.

Cleanliness Issues

While some reviews praised the cleanliness of the location, others highlighted significant cleanliness issues, particularly in the children's play area.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, and issues with the self-service kiosks.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and good food quality.
  • RR
    Rebecca
    3 days ago
    5.0
    I have to be honest, I really love this McDonald’s. Came in Friday afternoon, January 9th with my family, and even though it was busy, the service was great. One employee stood out because she was walking around checking on customers and making sure everyone had what they needed. She noticed we were waiting for our food and immediately helped us, and a few minutes later our food came out. She even checked back again, which I really appreciated. This isn’t the first time either, every time I come here, the staff is helpful and attentive. Plus, the PlayPlace is a big bonus, and free parking is always a plus.
  • NM
    Nandar Tun Moe
    Dec 31, 2025
    5.0
    McDonald’s is a convenient stop in the area. The location is easy to access, orders are usually prepared quickly, and the place is generally clean. The staff are efficient, especially during busy hours, and there are several seats available for dine-in, which is nice if you want to sit and eat. It’s located beside the DMV and close to JFK Airport, and about 15 minutes from Walmart, Home Depot, and other shopping malls, making it a very convenient stop if you’re running errands or traveling.
  • RY
    Ryan Yim
    Dec 31, 2025
    1.0
    I’ve been to this location multiple times and the wait time for your food is way too long; Minimum 20-30 minutes. Everyone seems to be working at a snail place. Not your definition of fast food. My last time I’ll ever visit this location. Also the owners hired a predatory tow truck service that goes around, harassing patrons asking if their car is in the lot. My car was towed within 15 minutes of ordering while I was in the bathroom waiting for food. COME AT YOUR OWN RISK, YOU’VE BEEN WARNED
  • VG
    Vanesa Garcia
    Dec 26, 2025
    1.0
    Honestly, worst mc Donald’s whoever work today 12/26 around 10:48pm all people in the floor were talking about calling out. When more than 10 customers were waiting for the cashier. My order was ready and have to wait more than 20 min just because people decided to not work and talk. Y’all can talk while working but not stoping customer service.
  • DA
    Daniel A
    Dec 13, 2025
    1.0
    I am writing to express my profound disappointment regarding the condition of the children's play area (playground) at a McDonald's location I recently visited on 11/13/25 . ​The playground was extremely dirty, visibly unkempt, and appeared significantly neglected. This not only detracts from the overall brand experience but also represents a serious breach of basic sanitary standards, particularly in an area designed for children. ​As a frequent traveler who has visited McDonald's establishments in various countries, I am compelled to point out that this level of poor maintenance and general disrepair seems, unfortunately, common within the United States. It creates the impression that facility upkeep is done merely as a formality or 'for show,' rather than a genuine commitment to customer safety, comfort, and cleanliness. ​I urge you to immediately conduct an inspection of this facility and enforce rigorous standards for the regular and thorough disinfection and cleaning of the play area. I expect McDonald's cleanliness standards to meet its purported global level of quality."

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's in Elmhurst, NY is open daily from 5:00 AM to 4:00 AM the next day.

Is the McDonald's at 80-03 Queens Blvd open 24 hours for delivery?

Yes, delivery is available 24/7 every day of the week at this location.