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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incomplete orders.
Food Quality
While some customers enjoyed the food, many complained about items being served cold, poorly prepared, or missing altogether.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Staff Attitude
There were numerous complaints about staff being unprofessional, unfriendly, or dismissive towards customers.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service from specific employees and the overall atmosphere.
LL
Leo
1 day ago
1.0
Worst service ever after I placed my order I had to wait an hour and a half I tried to get someone to help me but everybody just walked past yes I know it’s pretty busy but I tried for an hour and I did it politely after I finally got someone they just nodded and just walked away and did nothing I called three people only the last one finally got my order
CK
Connor Kempf
1 day ago
1.0
How hard is it to follow order notes? Ordered 2 sausage biscuit and 1 steak biscuit, ended up getting bacon egg cheese biscuit and 2 sausage egg cheese mcgriddles. You have better odds with the lottery than with this particular mcdonalds. Definitely not ordering this particular location again, the workers clearly don't know what they're doing.
MM
Marilyn
Nov 16, 2025
1.0
Customer service used to be good, however lately the wait times are excessive, back ordered, lots of people waiting. No soda available. Wrong lids for drink cups and no plastic bags available for drinks. Employees seem disinterested.
LL
Layla
Oct 29, 2025
5.0
I had a wonderful visit at McDonald’s today! The restaurant was very clean, and the staff greeted me with smiles right away. My food came out hot, fresh, and exactly how I ordered it. The fries were crispy, and my drink was perfectly cold. The workers were quick and polite, and you could tell they cared about doing a good job. The atmosphere felt positive and welcoming, which made my meal even better. This McDonald’s location always delivers great service and food quality. I’ll definitely be coming back soon—thank you for such a pleasant experience! 🍔🍟
CL
Crystal Lopez
Oct 21, 2025
1.0
This place is horrible, the service is terrible. I orders 2 McFlurries and it took them 30 min to give it to us. Which to me is absolutely insane, then they gave me a sprite when they knew there was no more syrup for it. I was missing a fry and and a 4noiece nugget from my order and when I told the lady who was at the front, she said ok and walked away from me. I had to ask for it 2 more times before I got it, again waiting for a good 10 min. The only time is doesn't take them forever to get my order is during breakfast but there is one employee there that is very nasty and rude. I asked for 2 straws very nicely not only did she ignore or "pretend" not to hear me but when she finally gave them to me she basically threw them I the counter while she was walking away. I can't even begin to describe how rude she is. Again if it wasn't literally across the street from where I live I would absolutely not go here. I can't even describe how long it actually takes for them to give you your order except that there have been times where I've ordered and waiting for so long that my food was actually cold..
What are the operating hours of this McDonald's location?
This McDonald's in Elmhurst, NY is open daily from 5:00 AM to 4:00 AM the next day.
Is the McDonald's at 80-03 Queens Blvd open 24 hours for delivery?
Yes, delivery is available 24/7 every day of the week at this location.
Does this McDonald's offer drive-through services, and what are the drive-through hours?
Yes, it offers drive-through service daily from 5:00 AM to 4:00 AM the following day.
What types of payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What ordering options are available at this McDonald's?
Customers can choose from curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I access the McDonald's menu online?
The full menu is available at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there apps available to order from McDonald's?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
Which nearby religious places can I visit close to McDonald's at 80-03 Queens Blvd?
Nearby religious sites include Prem Prakash Hindu Temple USA and Christian Revival Temple, offering opportunities for worship before or after your meal.
What dining options are available near this McDonald's location in Elmhurst?
Nearby dining options include Islander’s Seafood, Arya Cafe, Pop City Diner, Nevada Diner, and Georgia Diner, providing a variety of cuisines to try before or after your visit.
Are there automotive repair services near this McDonald's?
Yes, several automotive repair shops are nearby, such as Empire Transmissions Inc., NYJ Transmissions, Intoxalock, AAMCO Transmissions, Benz Motor, 106St Tire & Wheel Queens Blvd, and Sim's Auto Repair & Body Shop.