Business Details
About
Thai Restaurant
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
177 reviews
5 stars
129
4 stars
20
3 stars
3
2 stars
7
1 star
18
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the delicious and authentic Thai food, there were several complaints about inconsistent quality, with some dishes being dry, tasteless, or poorly prepared.
Customer Service
Customer service received mixed reviews; some praised the friendly staff and prompt service, while others reported poor communication and unsatisfactory responses to complaints.
Delivery Experience
Delivery was generally noted as fast and efficient, with specific praise for the delivery driver, King, although there were complaints about issues with orders and lack of resolution.
Portion Sizes
Several customers expressed disappointment with portion sizes, feeling they were smaller than expected for the price.
- JBJack BelsonJan 2, 20262.0Delicious food but everytime I eat here I feel like im on Crack, they must be putting something in the food.
- DJDavid JosephDec 8, 20255.0Got a chance to eat at Grace Thai and they did not disappoint. Started with the Crab Rangoon and the Zabb Wings. Crisp to perfection. The Zabb wings had a dry rub that gave it a little kick. Pad Ew Udon with Shrimp was so good. The texture and flavor. And washed it down with a purple lemonade. Great service and prompt! This location is more of a take out spot cause there's only 2 tables. Parking might be a bit difficult
- FKFayaz Labib KawserNov 30, 20255.0Thank you for the delicious food! My friend Lester ordered some food for a potluck and you guys graciously decided to make the food free of charge without him even asking.
- LCLobster A (Cash)Nov 30, 20255.0Sam is amazing owner. Amazing food!!
- SLShiree LaneNov 19, 20251.0This place has terrible customer service. I ordered $43 of food which they sent through door dash. I was charged twice...and NEVER received my food. I got a notification that my dasher was arriving at my door. I went to the door, opened it and waited. No dasher, no food. I used the number that was given and texted: where is my food? No answer. We tried working this out with my bank, Grace Thai and door dash. My bank said call Door Dash. We called door dash. Door Dash said call Grace Thai. I showed proof that I asked the dasher where my food was. I was told they'd get back to me. Grace Thai did not. I sent two further messages, and ultimately, my husband had to walk into the restaurant to speak with someone about this issue. Grace Thai told us Door Dash only keeps records for two weeks and Door Dash "was willing" to refund me and were going to offer me 25%. When we said that was unacceptable, Grace Thai said "okay 35%" Equally unacceptable, since I showed proof of my asking the delivery person's number and my text asking where was my food. Where is the customer service? We spent hundreds on food at Grace Thai, using cash, cards, and delivery services. Never again. Grace Thai has very poor customer service and apparently, does not value their customers.
Frequently Asked Questions About Grace Thai
What are the operating hours of Grace Thai?
Grace Thai is open every day from 11:25 AM to 3:20 PM and from 4:20 PM to 10:00 PM.
Does Grace Thai offer delivery and pickup services?
Yes, Grace Thai provides both in-store pickup and delivery services.
Where is Grace Thai located?
Grace Thai is located at 5617 Junction Blvd, Elmhurst, NY, 11373, United States.
How can I view the menu or place an order online for Grace Thai?
You can view the menu and place orders online at https://gracethainy.com/menu.
What types of cuisine does Grace Thai serve?
Grace Thai specializes in Thai cuisine.
What is the price range at Grace Thai?
Grace Thai falls within a moderate price range, categorized as 'Two'.
Are there any coffee shops near Grace Thai?
Yes, nearby coffee shops include Manhattan Coffee Shop and Dunkin'. You can enjoy a coffee before or after your meal at Grace Thai.
Where can I get beauty and nail services near Grace Thai?
Joey Nail Salon, Joey and Stacey Nail Spa, and Looks Threading Beauty Salon are nearby locations for beauty and nail services you can visit around your trip to Grace Thai.
What other dining options are available near Grace Thai?
Nearby dining options include Ming's Kitchen (Chinese), Nutripan Bakery & Restaurant (Colombian), Checkers (Fast Food), and Don Victorio Famous Pizza, offering a variety of cuisines close to Grace Thai.
How can nearby locations like the UPS Access Point or Sterling National Bank assist customers visiting Grace Thai?
Customers can use nearby services like the UPS Access Point for shipping needs or Sterling National Bank for banking, making multi-tasking convenient during their visit to Grace Thai.