Dunkin'

3.7
251 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elmhurst, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9507 57th Ave, Elmhurst, NY
11373, United States

Hours

Reviews

3.7
251 reviews
5 stars
115
4 stars
49
3 stars
27
2 stars
12
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

A significant number of customers reported issues with incorrect orders and poor handling of complaints regarding their orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the store, including dirty seating areas and improper food handling practices.

Food Quality

While some customers enjoyed the food, there were complaints about inconsistent quality, including stale items and poorly made drinks.

Staff Friendliness

Despite the negative feedback, a few customers noted that some staff members were friendly and familiar with regular patrons.
  • LR
    Luna Romero
    5 days ago
    4.0
    Me gusta el lugar muy cálido vayan a tomar café un rato de tranquilidad
  • JK
    Judy K.
    Nov 14, 2025
    2.0
    Bought a croissant early in the morning. It tasted stale. Bought a snack wrap. It was so oily.
  • AA
    Alicia San Andres
    Oct 11, 2025
    1.0
    i’m a waitress so i complain as little as possible when i go places. I HATEEE THISSS PLACEEE they’re rude and can’t get anything right because they are genuinely miserable. i’m not going here anymore despite how convenient it is for me ugh they suckkk
  • A0
    Aliyah :0
    Oct 2, 2025
    1.0
    Every single time I order something from here, they give me the incorrect item and force me to pay again and not give my refund back for an item I didn’t even wanted to order.
  • LL
    Lioo
    Oct 2, 2025
    1.0
    Terrible service, the worker that had black hair ponytail Muslim or Indian had the audacity to almost throw me a hot latte drink at me for asking where is my drink it’s almost been 40 mins!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Elmhurst, NY?

Dunkin' in Elmhurst is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.