Dunkin'

3.7
253 reviews
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Business Details

9507 57th Ave, Elmhurst, NY
11373, United States
(718) 592-0940
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Elmhurst, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9507 57th Ave, Elmhurst, NY
11373, United States

Hours

Reviews

3.7
253 reviews
5 stars
115
4 stars
49
3 stars
27
2 stars
13
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, including harsh treatment and poor communication.

Order Accuracy

Many reviews highlighted issues with incorrect orders and inadequate responses from staff when mistakes occurred.

Cleanliness

Several customers noted unsanitary conditions in the store, including dirty seating areas and poor food handling practices.

Food Quality

Feedback indicated inconsistent food quality, with some items described as stale or poorly prepared.

Customer Experience

While some customers enjoyed the atmosphere and friendly staff, many expressed dissatisfaction with their overall experience, leading to a reluctance to return.
  • PM
    party meow
    Dec 8, 2025
    1.0
    i love dunkin I do but today when I went in to pick up an online order so I can jut grab and go my order wasnt there so I waited like always because I dont mind. if ur busy ur busy but the store didnt seem busy but idk. my main thing is I asked to use to bathroom and they said no which I 100% understand could have said it nicely instead of being harsh but its fine. the main thing is Im trying to control myself because im in pain I was denied the bathroom and couldn't move for a bit the lady asked rudely if I was done and I said can you give me a second? I asked for the bathroom again because it became an emergency she said no and that was okay, I explained to her that I was on my period and I couldn't move and if I could go use it quickly she again said no which is fine. it was the fact that I was treated harshly and told to get out. if the bathroom is employees only make a damn sign and dont treat minors who are askinf for a bathroom nicely like this.horrible service, never again
  • LR
    Luna Romero
    Nov 19, 2025
    4.0
    Me gusta el lugar muy cálido vayan a tomar café un rato de tranquilidad
  • JK
    Judy K.
    Nov 14, 2025
    2.0
    Bought a croissant early in the morning. It tasted stale. Bought a snack wrap. It was so oily.
  • AA
    Alicia San Andres
    Oct 11, 2025
    1.0
    i’m a waitress so i complain as little as possible when i go places. I HATEEE THISSS PLACEEE they’re rude and can’t get anything right because they are genuinely miserable. i’m not going here anymore despite how convenient it is for me ugh they suckkk
  • LL
    Lioo
    Oct 2, 2025
    1.0
    Terrible service, the worker that had black hair ponytail Muslim or Indian had the audacity to almost throw me a hot latte drink at me for asking where is my drink it’s almost been 40 mins!
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Elmhurst, NY?

Dunkin' in Elmhurst is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.