Chipotle Queens Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported poor and rude service from staff, with several mentioning specific incidents of unprofessional behavior.
Food Quality
There were numerous complaints about the food quality, including undercooked rice, stale guacamole, and overall dissatisfaction with portion sizes.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed their meals, indicating that experiences can vary.
Sanitation Issues
Several reviews highlighted serious sanitation concerns, including finding foreign objects in food and unsanitary conditions.
JA
jiayao an
4 days ago
3.0
They won’t prepare your online order until you get there and tell them to. So what’s the meaning of online order?
TY
Trinity Young
Dec 16, 2025
5.0
I loved my server Stephani she was very respectful and had amazing mannerisms she was so sweet and her smell made my day by far the best employee there she had so much patience serving me my food I will definitely be coming back just because of her !!!
ST
Simona T
Dec 16, 2025
5.0
Stephanie been making my bowls and she’s never ever failed me def a 10/10 anytime she make my bowl.
RA
R Avila
Dec 9, 2025
1.0
El chico amable pero parece que pedia regalada la comida porque no le puzo ni una cucharada de lo que fue el arroz y la carne .el burrito era una tortilla enrrollada 😔
MB
Mateo Barrera
Oct 10, 2025
5.0
Todo estuvo muy rico, la persona que me atendió fue amable.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Queens Center?
Chipotle Mexican Grill at Queens Center is open daily from 10:45 AM to 8:45 PM.
Where is Chipotle Mexican Grill located in Elmhurst, NY?
It is located at 9015 Queens Blvd, in the food court near JC Penney at Queens Center, Elmhurst, NY 11373.
Does Chipotle Queens Center offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I order from Chipotle Queens Center online?
You can order online through their website at order.chipotle.com or via their Chipotle app available on the Apple App Store.
What makes the food at Chipotle Queens Center special?
Chipotle uses 53 real ingredients with no artificial colors, flavors, or preservatives and sources ingredients responsibly from humane and sustainable farms.
What payment options are accepted at Chipotle Queens Center?
They accept credit cards and gift cards as forms of payment.
Is Chipotle Queens Center welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
Can I find popular shopping destinations near Chipotle Queens Center?
Yes, popular nearby shopping destinations include Swarovski, Kay Jewelers, Michael Kors, and Sephora, making it convenient to shop and dine in one trip.
Are there other food options near Chipotle Queens Center?
Nearby you can find Auntie Anne's for pretzels, Tiger Sugar for bubble tea, and The Halal Guys for Middle Eastern cuisine, offering a diverse food selection.
How can customers combine shopping trips with a visit to Chipotle at Queens Center?
Customers shopping at stores like Foot Locker, Adidas Store, and Garage can conveniently grab a meal at Chipotle in the nearby food court, combining dining and shopping efficiently.