Chipotle Queens Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Mixed reviews on food quality; some customers enjoyed the flavors while others reported issues like undercooked rice, old guacamole, and overall poor taste.
Customer Service
Numerous complaints about rude and unprofessional staff, with several customers experiencing poor service and negative attitudes from employees.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, feeling they were skimpy for the price paid.
Cleanliness and Safety
Concerns raised about food safety, including reports of unsanitary conditions and foreign objects found in food.
Overall Experience
While some customers had positive experiences with food and service, a significant number reported negative experiences, leading to a mixed overall perception.
MB
Mateo Barrera
Oct 10, 2025
5.0
Todo estuvo muy rico, la persona que me atendió fue amable.
RB
Raffy Buccat
Oct 4, 2025
1.0
They’re losing their quality control. The rice was undercooked and hard, which made it really unappetizing. This is already the second time it’s happened, so I wanted to let the team know. It would be better to discard undercooked rice rather than serve it and let the quality go down!
VS
Victoria Simon
Jul 17, 2025
2.0
Too salty
KK
Kornelia
Jul 4, 2025
5.0
I haven’t had chipotle in 7 years, and wow… this stuff is actually bussin. I got a bowl with their new chipotle honey chicken, brown rice, pinto beans, guac, romaine lettuce, and fresh tomato salsa - and it was so good. Big portion, but I demolished the whole thing in one sitting (post-workout hunger hits different).
A little spicy, but nothing crazy. Super satisfying and kept me full for hours. Definitely glad I gave it another try!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Queens Center?
Chipotle Mexican Grill at Queens Center is open daily from 10:45 AM to 8:45 PM.
Where is Chipotle Mexican Grill located in Elmhurst, NY?
It is located at 9015 Queens Blvd, in the food court near JC Penney at Queens Center, Elmhurst, NY 11373.
Does Chipotle Queens Center offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I order from Chipotle Queens Center online?
You can order online through their website at order.chipotle.com or via their Chipotle app available on the Apple App Store.
What makes the food at Chipotle Queens Center special?
Chipotle uses 53 real ingredients with no artificial colors, flavors, or preservatives and sources ingredients responsibly from humane and sustainable farms.
What payment options are accepted at Chipotle Queens Center?
They accept credit cards and gift cards as forms of payment.
Is Chipotle Queens Center welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
Can I find popular shopping destinations near Chipotle Queens Center?
Yes, popular nearby shopping destinations include Swarovski, Kay Jewelers, Michael Kors, and Sephora, making it convenient to shop and dine in one trip.
Are there other food options near Chipotle Queens Center?
Nearby you can find Auntie Anne's for pretzels, Tiger Sugar for bubble tea, and The Halal Guys for Middle Eastern cuisine, offering a diverse food selection.
How can customers combine shopping trips with a visit to Chipotle at Queens Center?
Customers shopping at stores like Foot Locker, Adidas Store, and Garage can conveniently grab a meal at Chipotle in the nearby food court, combining dining and shopping efficiently.