Business Details
About
Sandwich Restaurant
Location
Charleys Cheesesteaks
90-15 Queens Blvd., Space #FC-1, Elmhurst, NY
11373, United States
Hours
Reviews
4.2
381 reviews
5 stars
207
4 stars
101
3 stars
29
2 stars
13
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and mistakes in orders.
Food Quality
Mixed feedback on food quality; while some enjoyed the sandwiches, others reported issues with taste, preparation, and cleanliness.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to dissatisfaction.
Wait Times
Several reviews mentioned long wait times for food, contributing to a negative dining experience.
Cleanliness Issues
There were complaints about hygiene, including hair found in food and unsanitary conditions.
- HAHarold AlvarezDec 10, 20253.0Service is great. But this message is for corporate, don’t be cheap with the meat or you will be out of business at Queens Center Mall. This message is from someone that seen many restaurants die out.
- AWAnnette WilliamsOct 31, 20253.0I ordered a Philly chicken sandwich with fry and all the way and there was no FRIES. I live in Manhattan and to get home with my meal incompleted.incomplete. 10/31/2025 receipt #44
- ZKZain KhanOct 11, 20251.0What's the point in having a phone number if you guys don't ever pick up????
- USUwe SOct 8, 20251.0Einmal und nie wieder der Versuch war es nicht wert.
- KRKhaled RAug 30, 20251.0So this happened today, Went to get a uber order pick up for myself. Went and showed my name they said its not ready yet when uber told me its ready to pick up. Okay no problem I waited another 8/10 min, suddenly the guy is like “Yooo the line for pickup is there.” (Rude behavior). Mind you I ordered the food for myself. The sign is so small that you can’t really see without focusing properly. My question is so me being a walking customer who ordered from the app gets treated like that what happens to the DELIVERY DRIVERS very shameful. No matter how busy you are no one gives you the right to treat anyone with ignorance. Also he goes to the screen takes a picture of my info in his personal phone. When i asked him why did you do that “He is like oh we do it for every order”. So i waited to see if did it for other orders too but No it was just my order. That’s shouldn’t be happening. Well he didn’t know that My Glasses were recording the whole thing but i will not post it here. @charleysCheesesteaks if you need the video let me know. Thanks
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks at Queens Center?
Charleys Cheesesteaks is open Monday to Saturday from 10:00 AM to 8:45 PM, and on Sunday from 11:00 AM to 7:15 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not offer delivery services at this location.
Is there a drive-through service available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not have a drive-through service.
Can I place a pickup order at Charleys Cheesesteaks?
Pickup orders are not available at Charleys Cheesesteaks at Queens Center.
Does Charleys Cheesesteaks provide takeout options?
Takeout is not currently available at this Charleys Cheesesteaks location.
What payment methods are accepted at Charleys Cheesesteaks?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Charleys Cheesesteaks located within Queens Center?
Charleys Cheesesteaks is located at 90-15 Queens Blvd., Space #FC-1 in Elmhurst, NY 11373.
Which nearby stores can I visit before or after dining at Charleys Cheesesteaks?
Nearby stores include Michael Kors, Kay Jewelers, and Timberland, perfect for shopping while visiting the Queens Center area.
Are there any nearby food options close to Charleys Cheesesteaks?
Yes, nearby food options include Auntie Anne's bakery, Tiger Sugar bubble tea, and Potato Corner fast food restaurant.
Is public transportation accessible near Charleys Cheesesteaks at Queens Center?
While specific transit stations are not listed, Queens Center is a major mall with multiple transit options nearby to help customers reach Charleys Cheesesteaks easily.