Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Eastchester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being described as rude, disinterested, and incompetent.
Order Accuracy
Many customers reported issues with incorrect orders, both in-store and through the mobile app, leading to frustration.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about stale donuts and poorly prepared items.
Cleanliness
While some customers noted cleanliness, others pointed out issues such as dirty bathrooms and unsanitary food handling.
Speed of Service
The speed of service was frequently mentioned, with some customers appreciating quick service while others experienced long wait times.
MB
Mario Del Brocco
Jan 12, 2026
2.0
Kid at register was disinterested, sullen and when asked to repeat something she had wispered, she was outright hostile.
Sausage egg and cheese I ordered was too hot to eat for quite awhile and the croissant was burnt and dry.
CC
Christine
Oct 28, 2025
3.0
Love Dunkin, my only problem with this one was the coffee did not taste good to me.
SR
S Rose
Oct 17, 2025
1.0
Honestly would never usually write a review for a place like dunkin but the staff here are so beyond incompetent. Made an order of two drinks; one without the toppings DUE TO AN ALLERGY and one with whipped cream. Somehow both drinks came out wrong. The workers were all playing and joking around with like 5 people waiting for their drinks. When my drinks were ready I asked the girl to remake it because I ordered it without toppings and I’m ALLERGIC to the topping. I literally watched her scoop the toppings and whipped cream off despite telling her it was an allergy. I was so over it at this point I just left but that’s a law suit waiting to happen. Didn’t even get to have my drink and had to add whipped cream to the other one at home
MV
Marina Voss
Sep 26, 2025
1.0
Extremely rude cashier I asked the cashier a simple question in a kind manor of if I should scan my Dunkin rewards before or after my order since I don’t understand the program . She then proceeded to look at me with a blank stare and said “what do you want!” 2 times in an aggressive manner and I didn’t not appreciate that at all. Especially as someone that works in customer service I would never treat a customer this way. Unacceptable I feel like they should retrain their cashiers. This is not the first time that she has spoken to me in this manor I just thought she was having a bad day but today just confirmed that’s how she is as a person.