Subway

3.6
204 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local East Syracuse Subway® Restaurant at 6430 Kirkville Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
6430 Kirkville Road, East Syracuse, NY
13057, United States

Hours

Reviews

3.6
204 reviews
5 stars
79
4 stars
41
3 stars
38
2 stars
13
1 star
33

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported being understaffed, leading to long wait times and poor service.

Food Quality

Many reviews mentioned stale bread, old ingredients, and poorly made sandwiches, indicating a decline in food quality.

Customer Service

Mixed feedback on customer service; while some praised friendly staff, others reported rude behavior and unprofessionalism.

Operational Hours

Numerous complaints about the store closing early or not adhering to posted hours, causing frustration for customers.

Cleanliness

Inconsistent cleanliness reported, with some customers noting dirty facilities and unclean soda machines.
  • AW
    Avery Wheelock
    3 days ago
    5.0
    One of the best subways I’ve ever been to, the staff are amazing. Can usually find a good deal on the mobile app to save money since prices have increased.
  • JJ
    jamez
    Aug 12, 2025
    2.0
    Not sure what happened to make this place start going downhill, but I miss the two fun colored haired ladies that would open almost every single day, they always had the brightest smiles and would make me feel welcomed, this new one with the headband has a fake happy attitude and always seems frustrated when making a sandwich and can’t keep up with the speed they look like they’re closing down with the limited drink options and chip options running out too, I’ll gladly return back when I know my two favorite sandwich makers are back
  • BK
    Bruce Klock
    Jul 25, 2025
    5.0
    It is a nice stop to pick up a quick meal!
  • JW
    JUDDY WUDDY3K
    Jun 29, 2025
    3.0
    Dirty bathroom, gorgeous lady served me at front she made a great sandwich and was very kind, limited soda options
  • LG
    Linda Gifford
    Jun 25, 2025
    2.0
    Went to pick up a wrap. Was told they only have flatbread. Ok I’ll try it. Ordered rotisserie chicken. And cheese . Got to the vegetables. They had pickles onions and banana peppers. I told the guy I wished I had known this before I ordered. At that point I felt Obligated to purchase. My mistake. He charged me a full price of 12.41 for chicken and two slices of American cheese. I hope the owner reads this. Won’t return

Frequently Asked Questions About Subway

What are the operating hours of Subway at 6430 Kirkville Road?

Subway at 6430 Kirkville Road is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.

What types of meals does Subway serve?

Subway serves breakfast, lunch, and dinner.