Dunkin'

3.8
607 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Syracuse, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4 Chevy Dr, East Syracuse, NY
13057, United States

Hours

Reviews

3.8
607 reviews
5 stars
282
4 stars
140
3 stars
74
2 stars
32
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders, leading to dissatisfaction.

Cleanliness

Some reviews highlighted the cleanliness of the location, while others noted issues with unsanitary conditions.

Product Consistency

There were numerous complaints about inconsistent food and drink quality, with many customers receiving incorrect or poorly prepared items.

Staff Friendliness

While some customers praised the friendliness of certain staff members, others experienced rudeness and lack of attentiveness.

Wait Times

Many customers expressed frustration with long wait times, particularly in the drive-thru, impacting their overall experience.
  • JS
    Jerome Sullivan
    Dec 25, 2025
    1.0
    I never go to local DD. The service at DD is so poor that I may visit them 3 times a year. They are under staffed and filthy. If I do, I am always disappointed. Waited in line for 10+ minutes. This location could not fulfill my overly difficult drink order. I ordered a hot Chai. DD never fails to disappoint. Incredibly consistent in not getting the job done.
  • MH
    Melissa Heseman
    Dec 15, 2025
    1.0
    Some of the worst customer service I've ever experienced!
  • TT
    Tay Borden (Tay)
    Nov 19, 2025
    5.0
    Had a meeting here...it was clean and staff was respectful and helpful
  • CS
    chris schwagler
    Oct 9, 2025
    5.0
    Hot chocolate is the best here
  • NO
    Nella ornella
    Aug 20, 2025
    1.0
    Second time they gave me coffee with no sugar and a half full. The most disgusting coffee ever especially when I paid for it lmao. But one time could be probably an accident but twiceee?? Come on noww!!🙄

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in East Syracuse, NY?

Dunkin' in East Syracuse, NY is open every day from 4:00 AM to 7:00 PM.

Does Dunkin' East Syracuse offer delivery and curbside pickup services?

Yes, Dunkin' East Syracuse provides both delivery and curbside pickup options for your convenience.