Wendy's

4.0
852 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
80 Ocean Ave, East Rockaway, NY
11518, United States

Hours

Reviews

4.0
852 reviews
5 stars
410
4 stars
226
3 stars
110
2 stars
42
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for friendliness while others are criticized for rudeness and lack of professionalism.

Order Accuracy

Order accuracy is inconsistent; some customers report correct orders while others frequently receive incorrect items.

Food Quality

Food quality is generally praised, with specific mentions of fresh ingredients and tasty items, though there are complaints about raw or cold food.

Cleanliness

Cleanliness of the establishment is a concern, with reports of dirty dining areas and unsanitary conditions.

Speed of Service

Service speed varies; some customers experience quick service while others report long wait times, especially during busy hours.
  • SG
    Sanford Gottesman
    Nov 7, 2025
    5.0
    It’s Wendy’s. People are freaking crazy
  • DD
    Diana
    Oct 31, 2025
    2.0
    Not a good cheeseburger.
  • JA
    Jeff Anthem
    Oct 7, 2025
    1.0
    I come to this Wendy’s often, and always have had normal interactions, however today I had placed a pickup order and a girl with tacky pink earrings refuses to give me my order, tells me to go inside and get it, rudely ignores me and slams the window, however I was recently injured and literally was not able to go inside even if I wanted to. Wasn’t able to get my order or a refund. Customer service is a 0.
  • AG
    Arlene Giese
    Oct 4, 2025
    4.0
    I had a little problem w a new worker getting my order correct but the supervisor was there and it worked out.?
  • SB
    Stefanie Ballester
    Oct 3, 2025
    1.0
    First of all, we pull up to the drive thru and ask the lady if the new chicken tenders is real chicken and she responds and says the chicken is plastic, so I dont understand if she was being humorous or not, but I felt offended. & then proceeded to ask again and she tells us to go on the website. Now why in the world would I go on the website if she is as an employee there and should know whether the tenders is similar to the nuggets or not. Im sorry but that is unacceptable behavior, and if she doesn't know the menu items then maybe she shouldn't be working the drive thru.

Frequently Asked Questions About Wendy's

Is E.Rockaway #15 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.