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Brand Certified

Wendy's

3.5
(1004 reviews)

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
305 West Commercial, East Rochester, NY
14445, United States

Hours

Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 12:00 AM

Reviews

3.5
1,004 reviews
5 stars
347
4 stars
244
3 stars
158
2 stars
78
1 star
177
  • AA
    Adam albright
    2 days ago
    2.0
    Ordered ahead on the app. 9:25pm on a Sunday. Store drive thru open till midnight. When I arrive they told me at speaker "we are not taking any more orders tonight." I said I had ordered ahead on the app. Then I had to wait about 15mins for my food. There was a car waiting at the window ahead of me waiting even longer. Then when I got my food the employee just opened the window handed me the bag, and shut the window. No "hello" or "have a nice night" or "sorry for the wait." Nothing. It was like I was inconvenient for the staff to order food. My order was also wrong. I order a hamburger because I can't eat cheese. Guess what was on my burger. Cheese. And I can't just peel it off because it's melted on the burger. Do better Wendy's. I don't have these problems at the Taco Bell next door.
  • CM
    Chris Montana
    3 days ago
    1.0
    Waited 15 minutes for my food. All the wait and food was cold. Never going back to this location. Plus floors are sticky and dirty . Disgusting
  • MZ
    Michael zillioux
    Apr 13, 2026
    1.0
    Every. Single. Time. They get my order wrong. Every single time I come here they get my order wrong!! Today there's no one in line because it's cash only (no apology, no explanation but I dealt with THAT because I happened to have cash on me) and they still couldn't get it right! No cheese! How hard is that?! I'm done with this awful location.
  • GG
    Gino
    Apr 12, 2026
    2.0
    This has become the worst Wendy's location. The last 2 times ive been there it takes 15-20min or more for the order to be ready.
  • PW
    Pamela Washington
    Apr 5, 2026
    1.0
    Was surprised at the slowness, cleanliness of this location. Will not stop there again. Lines inside and out, people leaving lines d/t length of time waiting before ordering. Dirty tables, no condiments or napkins available unless you ask and wait again. Owner is obviously not paying attention.

Frequently Asked Questions About Wendy's

What are the operating hours for Wendy's at 305 West Commercial, East Rochester?

Wendy's is open daily from 9:00 AM to 12:00 AM (midnight).

Does this Wendy's location offer drive-through service?

Yes, the Wendy's at 305 West Commercial has a drive-through open from 9:00 AM to 12:00 AM daily.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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