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Gia's Pizza Kitchen

4.9
(336 reviews)

Business Details

211 Main St, East Rochester, NY
14445, United States
(585) 218-0808
https://giaspizzakitchen.com

About

Italian Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Gia's Pizza Kitchen
211 Main St, East Rochester, NY
14445, United States

Hours

Reviews

4.9
336 reviews
5 stars
323
4 stars
6
3 stars
4
2 stars
1
1 star
2

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the delicious, homemade Italian food, with many highlighting specific dishes like pizza, chicken French, and gnocchi.

Service

The staff received high marks for being friendly, attentive, and welcoming, creating a warm, family-like atmosphere.

Atmosphere

The restaurant is noted for its cozy, inviting environment that makes diners feel at home.

Value

While many found the food to be excellent, some customers expressed concerns about pricing and portion sizes, indicating a need for clearer communication on menu costs.
  • SY
    Simplyxbutterfly YT
    Feb 22, 2026
    3.0
    Had people over so tried to order food on the app for pick up, but the app kept freezing. Call the restaurant explained that the app was freezing on us and asked if I could order by phone. Rude woman who answered put me on hold for a couple minutes came back and told me the app was in fact working. I explained to her that it wasn’t working on my end and could I please order the food over the phone. That’s when she hung up on me??? Ordered the food from their competitor. It was delicious and they actually seem to appreciate the 200.00+ business. Gave it a 3 as they didn’t want us to try their food today, so no idea if it’s any good. Certainly, no way to run a small business.
  • AE
    Aubrey Evans
    Feb 7, 2026
    5.0
    Fabulous experience dining here with my family of 4. Options for all, crowd-pleaser dishes, everyone left here happy & full. Generous portions, home-cooked flavor, hometown friendly atmosphere. We will be back!
  • PP
    phishsean
    Jan 31, 2026
    5.0
    My wife and I just went here for the first time with another couple. It was a great experience and the food was delicious. It wasn’t like eating at a restaurant it was like eating at a family or friend’s house. Such a relaxing environment and everyone is so friendly. The chicken French, ravioli and greens and beans are amazing. Go, enjoy yourself and you won’t be disappointed.
  • DM
    Dan Michalko
    Jan 30, 2026
    2.0
    We've been there a few times before, but not since last November 2025. Our experience tonight was totally different in not a good way. Very cold inside, servers couldn't seem to multi-task with the small # of patrons, and very high cost. We called for a 5pm dinner rez and he said they have a 5:30. We asked about 6pm and he said oh no we are going to be crowded then. You have to come at 5:30 or much later. Well there were 3 other couples there besides us come 6pm. Probably about 20 seats open until we left around 6:45. Ordered gnocchi and the ravioli special. She asked if we wanted soup or salad - my girlfriend ordered salad and with the bleu cheese dressing. Server asked if she wanted Italian dressing on it and we were both puzzled. Server said it was not creamy bleu cheese, rather just the crumbles. I ordered the soup which was good. The ravioli's were large and served on a metal plate very hot Well the amount of sauce on the ravioli's was about 50% less than last November. Then the metal plate the food was on rapidly came to the same temperature of the room. A request for additional sauce heated the food back up. Then we got our bill. Drinks were one Pepsi and one Moscato for $16. But the total bill was $87.50. WHAT? On the menu the gnocchi was $23. I asked how that got up to $34.30 and the response was the crumbly bleu cheese. I took the bill up to the owner and he didn't say a thing. The server said that the vodka sauce was extra. The owner confirmed - said oh yeah the vodka sauce always has an extra charge. So the salad that CAME with the dinner and the vodka sauce came to an additional upcharge of $11. Ok so we missed the size 10 font where it did list the vodka sauce upcharge. The ravioli was good - but not $34 good. For reference you can get pasta with vodka sauce AND shrimp and salad for $31.50 at Perlo's. Of note is that last time there was a younger man (owner? chef?) that made the atmosphere much livelier as he seemed to be on top of everything going on. Tonight's atmosphere was more like we intruded into some private restaurant.
  • AW
    A W
    Jan 27, 2026
    5.0
    Stop going to other restaurants. Chicken parm, french, pizza, pasta, veal, excellent desserts, etc at reasonable prices. Excellent home cooked style, family working here and an actual family feel. Sometimes overly friendly in that they check in a lot (but we did come early when it was quiet), but the nicest people so you don't mind. An example they added more condiments and extras when the packed up leftovers from the generous portions we had for dinner and even brought one of my kids free soup when the other ordered chicken noodle as they didn't want one to be left out, never had to ask for refills on drinks, etc. Just sweet and kind people, please bring them business and spend your money here.

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Certified March 01, 2026Yext Knowledge Graph
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