Dunkin'

4.0
450 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
966 Linden Ave, East Rochester, NY
14445, United States

Hours

Reviews

4.0
450 reviews
5 stars
231
4 stars
104
3 stars
46
2 stars
24
1 star
45

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and food preparation, leading to dissatisfaction.

Service Speed

Customers frequently mentioned slow service, particularly during busy times, with some expressing frustration over long wait times.

Staff Friendliness

Despite some negative experiences, several reviews highlighted friendly and helpful staff, particularly mentioning specific employees.

Food Quality

There were mixed reviews on food quality, with some praising the coffee and donuts while others complained about stale or poorly prepared items.
  • QB
    Queen Bee
    Dec 31, 2025
    1.0
    Heard a male employee using a slur. Never going back.
  • NP
    nelly paul
    Dec 29, 2025
    1.0
    Employees are slow. Like short bus slow. Went there couple of times, both times the order got messed up. Ordered a hot latte, it was cold both times, Like its been sitting around cold. Me: can i get egg and cheese on a plain bagel, and a medium hot mocha (what ever its called) Employee: “yes ofcource (insert $ amount) please pull up at the next window” Employe: 1 egg and cheese on a-plain bagel, and a medium hot mocha? Me: yes Employee: here you go. Me: thank you ( grabs the paper bag, thinks hold up its to light for a bagel and it smells like bacon) So i pull around and go inside. Me:” hi, so i ordered egg and cheese on a plain bagel, this is a bacon egg and cheese wrap” Employee: no its not its a bagel. Me: no its a wrap Employe: no its not, its a bagel, see the label says bagel. Me: its a wrap, LOOK AT IT. Employe opens it up. (Ohhh shit its the missing wrap, ok we will re make it. They remake it, this time its a bacon egg and cheese on a plain bagel. (Still wrong)
  • AA
    Antoinette
    Dec 17, 2025
    5.0
    Best coffee .they always make it perfect
  • AP
    ashley partridge
    Nov 26, 2025
    4.0
    Ever since Arty(maybe mispelled) had started working there, things have been a lot better, I’m somewhat picky about my drink, and have gone to other stores specifically because they wouldn’t be what I wanted or be consistent, happy to say in the month I’ve gone here multiple times, ask for him to make my drink and comes out perfect, every. Single. Time! Give him a raise!
  • JO
    jeffrey owens
    Oct 16, 2025
    1.0
    Very unpleasant store. Rude drive thru girl and a even more rude manager. Apparently I can't order food to my liking. So the worker got upset and said "always something people can't just order what's on the menu". Choose wisely. You might end up with a stomach ace or diarrhea because you want your food a specific way

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in East Rochester, NY?

Dunkin' in East Rochester is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.