Brand Certified
Dunkin'
4.0(453 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
966 Linden Ave, East Rochester, NY
14445, United States
Certified by Dunkin' • Mar 01, 2026
(585) 383-1544
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve East Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
4.0
453 reviews
5 stars
232
4 stars
105
3 stars
46
2 stars
25
1 star
45
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and inconsistent preparation of food and drinks.
Customer Service
Feedback on staff behavior was mixed; while some praised friendly and efficient service, others noted rudeness and lack of respect.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in food preparation and bathroom areas.
Consistency
Customers experienced varying levels of service and product quality, with some praising consistency while others reported frequent mistakes.
Coffee Quality
There were complaints about the quality of coffee, particularly iced coffee, being stale or poorly made.
- LWLamar WilkinsonFeb 5, 20262.0Long time customer, no longer coming back. Large brown sugar shaken espresso and 2 glazed blueberry doughnuts my daily order for I don't know how long now. Over the last 2 weeks when I have shown up in the morning I've been told the espresso machine is down 4 to 5 times. On top of that annoyance the last time I was there, Monday 2/2 it sounded like the gentleman came on the speaker and told me the espresso machine was down, but he talked extremely quietly, so I asked twice, "did I hear you correctly? Is the espresso machine down?" After getting no response to my question I drove to the window to get confirmation. This is where the 2nd gentleman looks at me waves his finger in a circle telling me to go around again. This really upset me, you see me everyday, you know damn well I know the procedure. You couldn't figure there must of been a problem if I was driving up to the window? So in conclusion being this coffee place can't seem to be ready to make coffee in the morning anymore and the new morning crew can't give the proper respect to an everyday customer of 5+ years. I have decided to abandon the last decent Dunkin in my area.
- NVnick vendittiJan 20, 20261.0Never gets anything right and does not accept LEGAL US CURRENCY.
- CCChristineJan 12, 20264.0I love this location! The only reason im not giving 5 stars is because they never mix my coffee all the way so when I get to the bottom theres so much sugar I have to throw it out. Plus I had done a few call ahead orders and had my coffee be ice cold when its supposed to be hot and the sandwiches are usually wrong. If I don't address it on the spot then im told theres nothing they can do. Thats around $40 I spent but couldn't enjoy. I learned to just stop doing order ahead and now I don't have issues. I still love you guys!
- QBQueen BeeDec 31, 20251.0Heard a male employee using a slur. Never going back.
- AAAntoinetteDec 17, 20255.0Best coffee .they always make it perfect
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in East Rochester, NY?
Dunkin' in East Rochester is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of food and beverages does Dunkin' serve at this location?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and lunch items. They offer over 50 varieties of donuts and dozens of premium beverages including seasonal specialty lattes and refreshers.
Are there any seasonal or special drinks currently available at this Dunkin' location?
Yes, during the holiday season you can enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the new Berry Sangria Refresher.
How can I place an order ahead of time for a faster pickup at Dunkin'?
You can order ahead by using the Dunkin' mobile app available on the Apple App Store and Google Play Store, or order online via their website for a quick grab-and-go experience.
Does Dunkin' in East Rochester have a drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient service.
Is there free Wi-Fi available at Dunkin' in East Rochester?
Yes, Dunkin' in East Rochester offers free Wi-Fi to its customers.
What nearby dining options are available if I want to try something different after Dunkin'?
Nearby dining options include Northside Inn, Lucca's Northside Kitchen, Perlo's Restaurant, and Leo's Bakery and Deli, all offering Italian, American, pizza, and bakery fare.
Are there any nearby places where I can fuel my car after visiting Dunkin'?
Yes, there are several nearby gas stations including United Refining Company, Kwik Fill, and Ide Volkswagen which also offers automotive services and a gas station.
What nearby recreational or entertainment options can I visit after grabbing a coffee at Dunkin'?
You can visit USA Ninja Challenge for active life experiences or Gamin’ Ride of Rochester, an arcade and kids’ recreation venue, both located nearby.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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