Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve East Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported issues with incorrect orders and food preparation, leading to dissatisfaction.
Service Speed
Customers frequently mentioned slow service, particularly during busy times, with some expressing frustration over long wait times.
Staff Friendliness
Despite some negative experiences, several reviews highlighted friendly and helpful staff, particularly mentioning specific employees.
Food Quality
There were mixed reviews on food quality, with some praising the coffee and donuts while others complained about stale or poorly prepared items.
QB
Queen Bee
Dec 31, 2025
1.0
Heard a male employee using a slur. Never going back.
NP
nelly paul
Dec 29, 2025
1.0
Employees are slow. Like short bus slow.
Went there couple of times, both times the order got messed up. Ordered a hot latte, it was cold both times, Like its been sitting around cold.
Me: can i get egg and cheese on a plain bagel, and a medium hot mocha (what ever its called)
Employee: “yes ofcource (insert $ amount) please pull up at the next window”
Employe: 1 egg and cheese on a-plain bagel, and a medium hot mocha?
Me: yes
Employee: here you go.
Me: thank you ( grabs the paper bag, thinks hold up its to light for a bagel and it smells like bacon)
So i pull around and go inside.
Me:” hi, so i ordered egg and cheese on a plain bagel, this is a bacon egg and cheese wrap”
Employee: no its not its a bagel.
Me: no its a wrap
Employe: no its not, its a bagel, see the label says bagel.
Me: its a wrap, LOOK AT IT.
Employe opens it up. (Ohhh shit its the missing wrap, ok we will re make it.
They remake it, this time its a bacon egg and cheese on a plain bagel. (Still wrong)
AA
Antoinette
Dec 17, 2025
5.0
Best coffee .they always make it perfect
AP
ashley partridge
Nov 26, 2025
4.0
Ever since Arty(maybe mispelled) had started working there, things have been a lot better, I’m somewhat picky about my drink, and have gone to other stores specifically because they wouldn’t be what I wanted or be consistent, happy to say in the month I’ve gone here multiple times, ask for him to make my drink and comes out perfect, every. Single. Time! Give him a raise!
JO
jeffrey owens
Oct 16, 2025
1.0
Very unpleasant store. Rude drive thru girl and a even more rude manager. Apparently I can't order food to my liking. So the worker got upset and said "always something people can't just order what's on the menu". Choose wisely. You might end up with a stomach ace or diarrhea because you want your food a specific way
What are the regular operating hours of Dunkin' in East Rochester, NY?
Dunkin' in East Rochester is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of food and beverages does Dunkin' serve at this location?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and lunch items. They offer over 50 varieties of donuts and dozens of premium beverages including seasonal specialty lattes and refreshers.
Are there any seasonal or special drinks currently available at this Dunkin' location?
Yes, during the holiday season you can enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the new Berry Sangria Refresher.
How can I place an order ahead of time for a faster pickup at Dunkin'?
You can order ahead by using the Dunkin' mobile app available on the Apple App Store and Google Play Store, or order online via their website for a quick grab-and-go experience.
Does Dunkin' in East Rochester have a drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient service.
Is there free Wi-Fi available at Dunkin' in East Rochester?
Yes, Dunkin' in East Rochester offers free Wi-Fi to its customers.
What nearby dining options are available if I want to try something different after Dunkin'?
Nearby dining options include Northside Inn, Lucca's Northside Kitchen, Perlo's Restaurant, and Leo's Bakery and Deli, all offering Italian, American, pizza, and bakery fare.
Are there any nearby places where I can fuel my car after visiting Dunkin'?
Yes, there are several nearby gas stations including United Refining Company, Kwik Fill, and Ide Volkswagen which also offers automotive services and a gas station.
What nearby recreational or entertainment options can I visit after grabbing a coffee at Dunkin'?
You can visit USA Ninja Challenge for active life experiences or Gamin’ Ride of Rochester, an arcade and kids’ recreation venue, both located nearby.