McDonald's

3.9
1253 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
769 Montauk Hwy, East Patchogue, NY
11772, United States

Hours

Reviews

3.9
1,253 reviews
5 stars
594
4 stars
270
3 stars
176
2 stars
54
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold fries, overcooked burgers, and missing items.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and unsanitary conditions.

Management Concerns

Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of effective training for staff.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.
  • SS
    Skyblazer
    Nov 10, 2025
    1.0
    Absolute saltiest french fries I have ever had they were just awful I couldn't even finish them. In McDonald's usually has the best fries well not this one. And even with the coupon it was like $15 which is absurd.
  • SI
    Starlight Intuition
    Oct 16, 2025
    1.0
    This location sucks. They always forget something in my order or mix something up. The management is trash and super unprofessional. If you're looking for a better restaurant, go to the one on 112.
  • EZ
    Erana Zeitler
    Oct 15, 2025
    1.0
    Food was very mediocre compared to normal McDonald's quality.
  • SS
    StevieB
    Oct 12, 2025
    1.0
    Only McDonald's that stopped the $5 sausage egg McMuffin. All the others in area still at that price
  • SS
    steven
    Oct 1, 2025
    1.0
    Have fun with this photo. Uber eats at 4 am and found this in my frys. Bags were sealed and looks like it’s been dead for a while. Tried calling them to tell them and they hung up on me and would not pick up. Don’t want my money back just won’t order from them again. Showing this as a warning to those who might order from them and not want a headache.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 769 Montauk Hwy, East Patchogue?

McDonald's is open 24 hours a day, every day of the week.

Does this McDonald's location have a drive-thru service?

Yes, the drive-thru at this location is open 24/7, all week long.