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McDonald's

3.9
(1272 reviews)

Business Details

769 Montauk Hwy, East Patchogue, NY
11772, United States
(631) 289-3020
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
769 Montauk Hwy, East Patchogue, NY
11772, United States

Hours

Reviews

3.9
1,272 reviews
5 stars
603
4 stars
274
3 stars
177
2 stars
54
1 star
164

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, unhelpful management, and a lack of attention to customers.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unclean dining areas and unsanitary conditions, impacting the overall dining experience.

Food Quality

Customers reported inconsistent food quality, with complaints about cold, overcooked, or poorly prepared items.

Speed of Service

There were frequent mentions of slow service, particularly in the drive-thru, with long wait times reported.
  • RH
    Rosa Hernandez
    Feb 21, 2026
    5.0
    Fast drive through service.
  • CW
    Carol Wallace
    Feb 15, 2026
    5.0
    Great job
  • JJ
    jiggyrican4u1
    Feb 7, 2026
    1.0
    Very rude and nasty im a Uber driver its negative 17 degrees i waited in line for a while to be told I have to go to the window out side came out of the line to go around to stand in the freezing cold then I added i look another Uber driver got his order in the drive threw so I told the lady how come he got imhis order without getting out of his car she said it's not up to me it's the manager crazy so I got so upset I canceled the 2 Uber calls and im going home the hell with this place
  • BK
    Billy The kid
    Feb 5, 2026
    1.0
    Stay away from this place. Very dangerous for your health..
  • BK
    Brianna Kite
    Jan 29, 2026
    1.0
    My Mcchicken was completely raw after I told them cook to order ,fries were cold ,, nuggets were cold. I went back and showed them the food , The manager did not even apologize, she didn’t show no concern , it seemed like she didn’t even care. I am disgusted and furious , I will be calling and telling HR about this ,, this is ridiculous and unsafe. It wasn’t BUSY AT ALL. I was completely unsatisfied with my experience from the start , cookies were forgotten, the workers didn’t care and don’t want to be there.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 769 Montauk Hwy, East Patchogue?

McDonald's is open 24 hours a day, every day of the week.

Does this McDonald's location have a drive-thru service?

Yes, the drive-thru at this location is open 24/7, all week long.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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