McDonald's

3.9
1263 reviews
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Business Details

769 Montauk Hwy, East Patchogue, NY
11772, United States
(631) 289-3020
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
769 Montauk Hwy, East Patchogue, NY
11772, United States

Hours

Reviews

3.9
1,263 reviews
5 stars
598
4 stars
271
3 stars
177
2 stars
55
1 star
162

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and lack of attention to customers.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Food Quality

Feedback indicated inconsistent food quality, with complaints about overcooked items, stale fries, and overall mediocrity compared to typical McDonald's standards.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Speed of Service

Customers frequently noted slow service, particularly in the drive-thru, with long wait times and delays in receiving orders.
  • JM
    Jorgw Mesh
    Dec 20, 2025
    1.0
    Horrible customer service. I recieved the wrong meal completely and I recieved a nasty attitude from one of the workers named Angie. She was extremely rude and rolled her eyes at me. I wont be coming back to this location
  • CG
    Cisco Granados
    Nov 30, 2025
    5.0
    Late night snacks with SpongeBob!!!
  • AG
    Aliekber Gulbetekin
    Nov 27, 2025
    1.0
    It is a business with disrespectful employees whose mentality does not change despite the staff change for months, which does not hesitate to show the same behavior, we serve customers, and your ignoring us shows that you are untrained and rude, especially searched, I think it has been searched and found, I think it is an army of useless people.
  • LS
    Liam Squires
    Nov 26, 2025
    1.0
    20 peice nugget and no sweet and sour sauce this McDonald's is terrible
  • SS
    Skyblazer
    Nov 10, 2025
    1.0
    Absolute saltiest french fries I have ever had they were just awful I couldn't even finish them. In McDonald's usually has the best fries well not this one. And even with the coupon it was like $15 which is absurd.
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Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 769 Montauk Hwy, East Patchogue?

McDonald's is open 24 hours a day, every day of the week.

Does this McDonald's location have a drive-thru service?

Yes, the drive-thru at this location is open 24/7, all week long.