Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
4005 Jericho Tpke, East Northport, NY
11731-6212, United States
Hours
Reviews
3.9
557 reviews
5 stars
273
4 stars
128
3 stars
66
2 stars
32
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and unfriendly staff, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold items, incorrect orders, and insufficient toppings in Blizzards.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and bathrooms, contributing to a negative dining experience.
Positive Staff Interactions
Despite the issues, some customers praised individual staff members for their friendliness and helpfulness, indicating that service quality can vary.
Drive-Thru Experience
The drive-thru was frequently criticized for being slow and inefficient, with long lines and delays reported by multiple customers.
- JCJessie CaNov 15, 20254.0A good version with the DQ items you love. Only, don't expect chocolate sprinkles anymore, for some reason they've all stopped carrying them.
- CPCeleste C PacificoNov 10, 20253.0I like to stop here for lunch, in the past the cheeseburgers were delicious because they were grilled and the French fries were hot. Came today and the burger wasn’t as good as past visits. The French fries were tasty but cold. A little disappointed this time , hope the quality improves in the future.
- KMKimberly MartinezOct 5, 20251.0Horrible service employees have super bad attitude and the food is all cold
- JWJennifer WalshOct 3, 20254.0Is the grilled cheese still available. Sometimes I'm told yes and sometimes I'm told, no?
- AGAlishia GlaceSep 22, 20253.0I visited the Dairy Queen and ordered two Blizzards—one with whipped cream and one without. I understand that Blizzards with whipped cream may not be flipped, but the one without whipped cream also wasn’t flipped. When I mentioned it, I was told it had been, though it hadn’t. I love the Blizzard flip tradition, so I just wanted to share this feedback to help keep that fun part of the DQ experience consistent.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours of Dairy Queen Grill & Chill in East Northport, NY?
Dairy Queen Grill & Chill is open daily from 11:00 AM to midnight.
Is Dairy Queen Grill & Chill open on major holidays?
The location is closed on Thanksgiving (Nov 27, 2025) and Christmas Day (Dec 25, 2025). On Christmas Eve (Dec 24, 2025) and New Year's Eve (Dec 31, 2025), they are open from 11:00 AM to 6:00 PM.
What specialties can I find at Dairy Queen Grill & Chill?
You can enjoy Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com offerings.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location features a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill suitable for families and children?
Yes, the restaurant is family-friendly and welcoming to children, offering booster seats, high chairs, and a kid-friendly menu.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, there is both indoor and outdoor seating available for customers.
Is WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is offered to customers at this location.
Can I place orders online or through a mobile app at Dairy Queen Grill & Chill?
Yes, you can place orders online via their website or use the Dairy Queen app to access exclusive deals and mobile ordering with rewards.
What nearby shopping centers can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit Northport Center, a nearby shopping center offering various retail options, making it a great spot for shopping before or after your meal.
Are there nearby entertainment options close to Dairy Queen Grill & Chill?
Yes, AMC DINE-IN Huntington Square 12, a local cinema offering dine-in services, is nearby, ideal for enjoying a movie before or after your visit to Dairy Queen.
What automotive services are available near Dairy Queen Grill & Chill?
Nearby you can find several automotive services including Russo Brothers Auto Collision Repair Center, Combined Auto Collision, and Alpha Omega Auto Body for various automotive repair and bodywork needs.