Numerous reviews highlighted poor service, including long wait times, unfriendly staff, and incorrect orders.
Food Quality
Customers expressed disappointment with food quality, mentioning cold items, poorly made Blizzards, and inconsistent portion sizes.
Cleanliness
Several reviews noted cleanliness issues, including dirty bathrooms and unkempt dining areas.
Staffing Issues
Many customers pointed out that the location appears understaffed, leading to chaotic service and long wait times.
Positive Experiences
Despite the negatives, some customers praised specific staff members for their friendliness and highlighted enjoyable food items like Blizzards.
MM
Mercedes SLR Mack
Jan 1, 2026
5.0
Best Dairy Queen ever. HANDS DOWN
JC
Jessie Ca
Nov 15, 2025
4.0
A good version with the DQ items you love. Only, don't expect chocolate sprinkles anymore, for some reason they've all stopped carrying them.
CP
Celeste C Pacifico
Nov 10, 2025
3.0
I like to stop here for lunch, in the past the cheeseburgers were delicious because they were grilled and the French fries were hot. Came today and the burger wasn’t as good as past visits. The French fries were tasty but cold. A little disappointed this time , hope the quality improves in the future.
KM
Kimberly Martinez
Oct 5, 2025
1.0
Horrible service employees have super bad attitude and the food is all cold
JW
Jennifer Walsh
Oct 3, 2025
4.0
Is the grilled cheese still available. Sometimes I'm told yes and sometimes I'm told, no?
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours of Dairy Queen Grill & Chill in East Northport, NY?
Dairy Queen Grill & Chill is open daily from 11:00 AM to midnight.
Is Dairy Queen Grill & Chill open on major holidays?
The location is closed on Thanksgiving (Nov 27, 2025) and Christmas Day (Dec 25, 2025). On Christmas Eve (Dec 24, 2025) and New Year's Eve (Dec 31, 2025), they are open from 11:00 AM to 6:00 PM.
What specialties can I find at Dairy Queen Grill & Chill?
You can enjoy Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com offerings.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location features a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill suitable for families and children?
Yes, the restaurant is family-friendly and welcoming to children, offering booster seats, high chairs, and a kid-friendly menu.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, there is both indoor and outdoor seating available for customers.
Is WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is offered to customers at this location.
Can I place orders online or through a mobile app at Dairy Queen Grill & Chill?
Yes, you can place orders online via their website or use the Dairy Queen app to access exclusive deals and mobile ordering with rewards.
What nearby shopping centers can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit Northport Center, a nearby shopping center offering various retail options, making it a great spot for shopping before or after your meal.
Are there nearby entertainment options close to Dairy Queen Grill & Chill?
Yes, AMC DINE-IN Huntington Square 12, a local cinema offering dine-in services, is nearby, ideal for enjoying a movie before or after your visit to Dairy Queen.
What automotive services are available near Dairy Queen Grill & Chill?
Nearby you can find several automotive services including Russo Brothers Auto Collision Repair Center, Combined Auto Collision, and Alpha Omega Auto Body for various automotive repair and bodywork needs.