Chipotle East Meadow is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with issues such as undercooked rice, excessive salt, and finding foreign objects in their meals.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and unhelpful responses to complaints.
Cleanliness
Multiple customers noted cleanliness issues, including dirty counters and floors, which negatively impacted their dining experience.
Portion Sizes
Several customers expressed dissatisfaction with portion sizes, stating they were smaller than expected for the price.
Positive Experiences
Despite the negative feedback, some customers praised the freshness of the food and friendly staff at certain times.
AH
Aidan Haveron
Nov 5, 2025
2.0
So stingy with everything. Plus, your workers should speak English and not talk smack in Spanish about customers thinking they don’t understand you
SE
selena echeverri
Sep 27, 2025
1.0
if i could give this place 0 stars, i would. i ordered a bowl and not even one scoop in, i found a long hair in my food. completely lost my appetite. when i tried contacting the store directly, they told me to go through the website instead. terrible customer service and a complete waste of money. i didn’t even get to enjoy my meal.
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Nola R
Sep 10, 2025
1.0
barbacoa meat was fatty and chewy. tasted gross. staff specifically this young female worker kind of rude and just not welcoming. Was staring at me while talking to her coworker. I got bad vibes. Just unprofessional and not friendly.
RS
Rohitbir Singh
Sep 8, 2025
1.0
Found a hair in my burrito this spot has gone down in quality a lot and there service isn’t the best
CL
carl lieberman
Sep 1, 2025
1.0
This is the first time I went into Chipotle and it'll be the last time.The guacamole was terrible with no taste. The chicken was very sparce in the tacos. And when I check out I find out that there is a $2.75 charge for the guacamole. What a joke. The place was not appetizing and was not clean.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I order at Chipotle Mexican Grill in East Meadow?
You can customize your meal with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill East Meadow?
Chipotle East Meadow is open daily from 10:45 AM to 11:00 PM.
Does Chipotle East Meadow offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options.
How can I place an order online for Chipotle East Meadow?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
Does Chipotle East Meadow accommodate dietary preferences with their menu?
Yes, their menu features real food with wholesome ingredients without artificial colors, flavors, or preservatives, catering to a variety of dietary needs.
Is Chipotle East Meadow welcoming to the LGBTQ community?
Yes, Chipotle East Meadow is welcoming to LGBTQ customers.
What nearby fitness options are available around Chipotle East Meadow?
Orangetheory Fitness, a gym offering boot camp-style workouts, is nearby and can be a great place to visit before or after enjoying a meal at Chipotle.
Are there any nearby urgent care or medical facilities around Chipotle East Meadow?
AFC Urgent Care East Meadow is close by and provides urgent medical services if needed.
What local dining options are near Chipotle East Meadow besides Mexican food?
Nearby dining includes RC Dugans (American), Sufiya's Grill (Mediterranean/Turkish), Wayback Burgers (burgers), and Cheeks & Bean Gelato Co. (desserts and coffee).
How can I contact Chipotle East Meadow for inquiries or catering?
You can reach them by phone at +1 516-796-0460 or email at NY.2825.EastMeadow@chipotle.com for questions or catering services.