Dunkin'

3.9
229 reviews
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Business Details

557 Columbia Tpke, East Greenbush, NY
12061, United States
(518) 477-9691
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Greenbush, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
557 Columbia Tpke, East Greenbush, NY
12061, United States

Hours

Reviews

3.9
229 reviews
5 stars
119
4 stars
41
3 stars
21
2 stars
14
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praise friendly and efficient service, others report rude behavior and poor handling of orders.

Order Accuracy

Numerous complaints about incorrect orders and items being unavailable, leading to customer frustration.

Cleanliness

The store is generally noted for being clean, although some reviews mention dirty tables and unsanitary conditions.

Product Quality

Inconsistency in food and drink quality, with reports of stale donuts, burnt bagels, and poorly made coffee.

Operational Issues

Customers express frustration over unreliable hours and service availability, with instances of being turned away before closing time.
  • EY
    emma y
    Oct 4, 2025
    1.0
    some older male worker i believe name started with a R was so disrespectful when trying to order and when something was wrong he was extremely rude to fixing it and never fixed it either. for someone who is supposed to work with people he's not the person for the job.
  • JB
    Jordyn Beaulieu
    Aug 23, 2025
    1.0
    I went through the drive through on 8/22/25 a older male worker who’s name started with a R, repeatedly made me try and reach all the way through my car window and the drive through window with my sports bra on pulling further and further back making me reach. While constantly laughing and giggling. Until finally I said I wouldn’t be reaching any further after having said it at least three times and needing to yell at him, which he finally stopped. This made me really uncomfortable. Only after the fact did I realized how truly inappropriate this to do to younger women. Please think about the actions of your employees. And after being played with through the window the employee didn’t even give me a fork to eat with.
  • WP
    Wendy Pulsifer
    Jul 17, 2025
    1.0
    So went there today 7/17/2025 and ordered my coffee. I have a preloaded Dunkin card that had over $25.00 on it. The kid told me there was nothing on it. I thought it was weird as I just put money on the card and had my receipt . I asked for my card back and he gave me a different card. I said that’s not my card and told him I want mine back now. He walked away came back a few minutes later and tossed the card at me and slammed the windows. Got home checked on my account and sure enough there is $25.00 on it. I believe he was trying to rip me off and when you try to call the place no answer. This is at the East Greenbush NY location. Columbia turnpike . I will be headed there in the am to file a complaint with the manager.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in East Greenbush, NY?

Dunkin' in East Greenbush is open daily from 4:00 AM to 7:30 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.